|15 Mar 2013||#1|
| || |
isastor BSODs on the HP Envy 6 1010TU
Occasionally, BSODs will occur on the HP Envy 6 1010TU which has already been reformatted with Windows 7 Ultimate x64. I did the install myself. The BSODs will occur during youtube videos, during or after games and just simple web browsing. When it BSODs it tells me that the problem is originating from iastory.sys. After trying to troubleshoot the crap out of it i've come up with nothing. Keep in mind that the computer was running fine on the new Windows 7 install for months before BSODs started to occur.
Things i've tried:
Attempts for a clean install:
After trying all of the above, I decided it was time to wipe the entire computer. My method of reformatting was a bootable USB stick with the Windows 7 installer on it. The laptop takes me to the screen where it would show the drives but tells me "No drives were found. Click Load Driver to provide a mass storage driver for installation". I download AHCI, iastor and the intel management something drivers in an attempt to recognise the drives, but all return with a message telling me specification about signatures being 32bit or 64bit unsigned. I checked all the drivers on my desktop and they all have valid dates and microsoft/intel signatures. Hence, I CANNOT reformat.
A little bit about the machine:
HP Envy 6 1010TU
1.6 GHz Intel Core i5-2467M
4 GB 1333 MHz DDR3
500GB (5400rpm) with Intel Smart Response and Rapid Start Technology with a 32GB SLC mSATAI highlighted the colour because there's probably something wrong with it.
It has a Windows 7 Ultimate x64 install on it currently. I installed the OS on the 500GB storage hard drive as I did not have much knowledge about drive caching and intel's Rapid Storage Technology. I did not know there was a SSD already there.
I've come to this forum a defeated man. I hope someone out there knows what my next steps should be. A clean install would be fantastic. I'm currently trying to get the OS bootable again so that the isastor probably can be fixed if reinstall is not possible.
Some assumed knowledge:
Know how to navigate all the control panel functions (device manager, drivers and windows partition manager). Can access BIOS (although very limited on this laptop), have reformatted many computers. Can navigate through command prompt stuff.
|My System Specs|
|15 Mar 2013||#5|
| || |
Okay, so I found the solution. The two drivers were in a particular configuration that went rooted beyond the OS. The configuration lead to it being undetectable in Windows 7 installer. However the drives were known to be connected using GParted. In reality, they were part of a Raid configuration that could only be accessed in Intel's Rapid Technology bios. And to access it you needed to crack open the laptop and pull out the ssd. Upon booting up the computer the Rapid Tech bios will appear. It's now a simple process of disabling RAID on the Hard Drive and then the SSD when you connect it again.
I'm going to install windows again and see how that goes.
|My System Specs|
|Similar help and support threads for2: isastor BSODs on the HP Envy 6 1010TU|
|HP Envy 6 1002TX Recovery||Installation & Setup|
|What do you think about the HP Envy dv6-7210tx? Have anyone used it?||Hardware & Devices|
|HP Envy possible Graphics fault?||Graphic Cards|
|HP Envy 17"||Graphic Cards|
|BSOD On HP Envy 15 2ND Gen||BSOD Help and Support|
|HP Envy 15 BSOD||BSOD Help and Support|
|MacBook Pro Vs. HP Envy||General Discussion|
|Our Sites ||Site Links ||About Us ||Find Us |
© Designer Media Ltd
All times are GMT -5. The time now is 12:34 AM.