Accidentally did custom install instead of repair install

ericwoo · 02 Apr 2013

Yes, it says "hp DVDRAM GT20L ATA Device". I will look for this.

VistaKing · 02 Apr 2013

Back to your issue what is it again?

ericwoo · 02 Apr 2013

how do i find more information on the driver?

VistaKing · 02 Apr 2013

That isn't a driver it's software .

ericwoo · 02 Apr 2013

Where do I find the information you need in the Device Manager?

VistaKing · 02 Apr 2013

What is the actual problem ? You can't burn CDs ? Does the cd drive show up inside Computer?

ericwoo · 02 Apr 2013

The cd drive shows up, but it is not working when I put in a cd. It starts to run and then stop, then tries to kick on again repeatably. The side light will blink. It's like it tries to read but doesn't have the capability to.

VistaKing · 02 Apr 2013

In the device manager does it have a yellow circle ? If so Try this

Go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318} in the right side under name you will find either UpperFilters or LowerFilters value delete them close registry and restart

ericwoo · 02 Apr 2013

I don't see a yellow circle. Should I just download everything from the HP site so I know all everything is on my computer?

VistaKing · 02 Apr 2013

What cd burning software do you have ? See if the drive could read a DVD .