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Windows 7: Error when uninstalling some programs

13 Apr 2013   #11
UsernameIssues

W7 Pro SP1 64bit
 
 

Quote   Quote: Originally Posted by kevindd992002 View Post
...when I try the same process (same installer and everything) in another computer, there are no error prompts like this....
As I was reading thru your thread, I wondered when someone (or you) would figure out that the shortcut was on the public desktop. Since you have another computer, compare the permissions on the exact same shortcut on the public desktop. Something has to be preventing the uninstall app from being able to delete the shortcut from the public desktop.


My System SpecsSystem Spec
.
13 Apr 2013   #12
roboticarm

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by kevindd992002 View Post
C:\Users\<username>\Public\Public Desktop\
Sorry but I haven't got any further workarounds. I don't have those marked folders in my user folder. Anyone else have that?
My System SpecsSystem Spec
13 Apr 2013   #13
UsernameIssues

W7 Pro SP1 64bit
 
 

I glossed over that - assuming that it was a copy/paste/edit error - or a typo.

The path to the public desktop is normally:
C:\Users\Public\Desktop
Which might display under the alias of
C:\Users\Public\Public Desktop
For some people.

If the OP really has moved the public desktop folder to be under his username folder, then that might be a part of the problem.
My System SpecsSystem Spec
.

13 Apr 2013   #14
kevindd992002

Windows 7 Ultimate x6
 
 

Quote   Quote: Originally Posted by UsernameIssues View Post
Quote   Quote: Originally Posted by kevindd992002 View Post
...when I try the same process (same installer and everything) in another computer, there are no error prompts like this....
As I was reading thru your thread, I wondered when someone (or you) would figure out that the shortcut was on the public desktop. Since you have another computer, compare the permissions on the exact same shortcut on the public desktop. Something has to be preventing the uninstall app from being able to delete the shortcut from the public desktop.
I already actually did that but the other computer has a Win8 OS. The only difference between the security permissions of the Public Desktop folder of both computers is that the Win8 one has an additional "[computer name]\Users" group with the "special permissions" field checked but GREYED OUT. I tried adding the same group to the Public Desktop folder of the Win7 computer but I cannot check the special permissions field because it is greyed out. Why is this?

Quote   Quote: Originally Posted by roboticarm View Post
Quote   Quote: Originally Posted by kevindd992002 View Post
C:\Users\<username>\Public\Public Desktop\
Sorry but I haven't got any further workarounds. I don't have those marked folders in my user folder. Anyone else have that?
Quote   Quote: Originally Posted by UsernameIssues View Post
I glossed over that - assuming that it was a copy/paste/edit error - or a typo.

The path to the public desktop is normally:
C:\Users\Public\Desktop
Which might display under the alias of
C:\Users\Public\Public Desktop
For some people.

If the OP really has moved the public desktop folder to be under his username folder, then that might be a part of the problem.
Usernameissues is correct. The actual path is C:\Users\Public\Desktop but it shows as Public Desktop when you check show hidden folders. Using C:\Users\Public\Public Desktop also points to the same path anyway so no worries on that.

EDIT: I remembered that I removed the default sharing properties of the Public folder because I did not want anyone accessing that folder in my network. Could this have broken the security permissions of the whole Public folder?
My System SpecsSystem Spec
13 Apr 2013   #15
roboticarm

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by kevindd992002 View Post
EDIT: I remembered that I removed the default sharing properties of the Public folder because I did not want anyone accessing that folder in my network. Could this have broken the security permissions of the whole Public folder?
There lies the problem.
My System SpecsSystem Spec
13 Apr 2013   #16
kevindd992002

Windows 7 Ultimate x6
 
 

Quote   Quote: Originally Posted by UsernameIssues View Post
Quote   Quote: Originally Posted by kevindd992002 View Post
...when I try the same process (same installer and everything) in another computer, there are no error prompts like this....
As I was reading thru your thread, I wondered when someone (or you) would figure out that the shortcut was on the public desktop. Since you have another computer, compare the permissions on the exact same shortcut on the public desktop. Something has to be preventing the uninstall app from being able to delete the shortcut from the public desktop.
Quote   Quote: Originally Posted by roboticarm View Post
Quote   Quote: Originally Posted by kevindd992002 View Post
C:\Users\<username>\Public\Public Desktop\
Sorry but I haven't got any further workarounds. I don't have those marked folders in my user folder. Anyone else have that?
Quote   Quote: Originally Posted by roboticarm View Post
Quote   Quote: Originally Posted by kevindd992002 View Post
EDIT: I remembered that I removed the default sharing properties of the Public folder because I did not want anyone accessing that folder in my network. Could this have broken the security permissions of the whole Public folder?
There lies the problem.
Hmmm, ok. Why would that change the security permissions of the public folder? Is there any way that I can set the Public folder not to be shared across the Network but remain its properties? How do I restore it to its default sharing properties?
My System SpecsSystem Spec
13 Apr 2013   #17
roboticarm

Windows 7 Home Premium x64
 
 

Oh sorry, I thought you changed the "Permissions". Anyway try restoring default sharing settings, here are my defaults:

Error when uninstalling some programs-1.png


My System SpecsSystem Spec
13 Apr 2013   #18
roboticarm

Windows 7 Home Premium x64
 
 

Did some hardwork for you. Here are the default permissions:

Error when uninstalling some programs-1.png Error when uninstalling some programs-2.png Error when uninstalling some programs-3.png Error when uninstalling some programs-4.png Error when uninstalling some programs-5.png Error when uninstalling some programs-6.png

For SERVICE, same as INTERACTIVE.


My System SpecsSystem Spec
13 Apr 2013   #19
kevindd992002

Windows 7 Ultimate x6
 
 

Quote   Quote: Originally Posted by roboticarm View Post
Oh sorry, I thought you changed the "Permissions". Anyway try restoring default sharing settings, here are my defaults:

Attachment 263999
Just tried that and still doesn't solve the problem
My System SpecsSystem Spec
13 Apr 2013   #20
roboticarm

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by kevindd992002 View Post
Quote   Quote: Originally Posted by roboticarm View Post
Oh sorry, I thought you changed the "Permissions". Anyway try restoring default sharing settings, here are my defaults:

Attachment 263999
Just tried that and still doesn't solve the problem
...and the permissions? See the latest post of mine. You and me posted at the same time, lol
My System SpecsSystem Spec
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