Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.



Windows 7: New install after HD broke, how to get all the drivers I need

26 Apr 2013   #1

Windows & Home 64 bit
 
 
New install after HD broke, how to get all the drivers I need

Hello all,

I'm new just now to the forum, looking forward to learning a lot.

The other day I went through all the turmoil of having my hard drive go all the way south. I know my way around software somewhat but I'm clueless with hardware. The guy who helped me (a professional whom I paid) helped me understand that when I get the replacement HD (under warranty) from WD I can put it in myself and go about the process of installing everything -- something I've never done before. (It's a bit daunting but also kind of exciting to think of starting new.)

My potential problem is this: The guy who was helping me out said I would need to contact the manufacturer of the computer and have them provide all necessary drivers. When problems originally started occurring with the computer I put in a ticket with the mfr and exchanged some emails. They REALLY wanted me to send it in, which they repeated at least three times. I'm in Seattle and they're on the west coast and I didn't feel like being without the computer for 2-3 weeks when I could potentially resolve my issues in 1-2 days (which of course I did), especially considering it was out of warranty. (By 3 weeks! Yay.)

So now that I've resolved the problem without them, I then sent them an email asking if they would provide the drivers I need. (I scoured their web site and there's nothing to be found there. That does not impress me.) Suddenly they have stopped responding.

So if they've decided they want nothing more to do with me, I'm wondering where to go for these drivers. Will I need lots of them? How do I know which ones to get? And where to get them? Again, I'm clueless about this. Maybe it's really simple (hopefully) and I just don't know it.

One thing I do have is a Sandra report that I generated when the laptop was new. Not sure if that's going to be any advantage.

Any help appreciated!

BTW I've said several relatively negative things about the manufacturer of my computer. I love the computer and up to now the support has been spot on when I've needed it.

Thanks,
Tim

My System SpecsSystem Spec
.

26 Apr 2013   #2

Windows 7 Ultimate x64
 
 

Appears you have custom Build.

We need the Make and Model Number of the motherboard.
My System SpecsSystem Spec
26 Apr 2013   #3

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

Welcome Tim,

Download & Run the CPU-Z program & then click on the Mainboard Tab & upload a screen snip of it

New install after HD broke, how to get all the drivers I need-cpu-z_phenom_550.jpg

New install after HD broke, how to get all the drivers I need-cpu_z_amd8350_n_memory.jpg


|MG| CPU-Z 1.64 Download


My System SpecsSystem Spec
.


26 Apr 2013   #4

Windows & Home 64 bit
 
 

Thanks for the responses. I expect to get my new HD next Tuesday so when I get up and running I'll post the screen shot.
My System SpecsSystem Spec
26 Apr 2013   #5
Microsoft MVP

 

Follow these steps to get a perfect Clean Reinstall - Factory OEM Windows 7.

It provides everything you need to get a perfect install and explains how drivers are handled in Windows 7 which is not at all like XP.

Put your network driver (wireless or Ethernet) in your backup so if the installer doesn't provide it you can install it to get online quickly to do all rounds of Important and Optional Updates, after enabling Automatically get recommended drivers and updates for your hardware (Step 3).

After all Updates are completed with reboots you should only have a few drivers to import from the Support Downloads webpage for your model PC or device. If you have problems with any, ask back here for help finding them.
My System SpecsSystem Spec
Reply

 New install after HD broke, how to get all the drivers I need





Thread Tools



Similar help and support threads for2: New install after HD broke, how to get all the drivers I need
Thread Forum
How to install device drivers during Windows7 install Hardware & Devices
Solved I broke my wireless. How do I fix it? Network & Sharing
Solved Fresh install of windows, cant install any drivers. Drivers
Drivers - Install Vista Drivers on Windows 7 Tutorials
IDT Audio Drivers Won't Install - Win7x64, clean install Sound & Audio
Outlook connector: wasn't broke, I tried to fix it, now it's broke... Microsoft Office
Is the PSU broke ? Hardware & Devices

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 08:53 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33