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Windows 7: windows 7 freezes on fresh install

03 May 2013   #1

windows 7 freezes on fresh install

the other day my computer froze up so i restarted it and it wouldnt load past the starting windows screen so put in a new hard drive and tried to install windows 7 . it did the same thing it loaded the windows files and stopped at the starting windows screen i then tried xp and it did the same but then went to bsod and said acpi.sys i tried to get into bios and it didnt give me any options on changing anything i am using an hp dv6
please help i am lost and not really great with this kind of thing

My System SpecsSystem Spec

03 May 2013   #2
Microsoft MVP


Reset BIOS to defaults: Key to Press to Access BIOS for Various OEM and Computer Systems My Digital Life, or reset the CMOS: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS.

Now boot into Windows 7 DVD or System Repair Disk to run Startup Repair several times with reboots. Report back results.

Here is everything that can be done for Troubleshooting Windows 7 Failure to Start.

Steps for getting a perfect Clean Reinstall - Factory OEM Windows 7
My System SpecsSystem Spec
04 May 2013   #3

Still not loading

I tried everything listed above and windows still freezes Ubuntu works fine except I can't use my touchpad but I'd really like windows back
My System SpecsSystem Spec

04 May 2013   #4


Is it possible i have a bad motherboard
I ran merest and everything was ok an my hdd is ok too
My System SpecsSystem Spec
04 May 2013   #5
Microsoft MVP


Quote   Quote: Originally Posted by robbuttry View Post
I tried everything listed above...
If you'd tried everything then you'd have a perfect Clean Reinstall which is the last resort in the steps I gave you.

If you don't want Ubuntu then boot the Windows 7 installer for your version provided and delete all partitions during install, follow the steps to get a perfect Clean Reinstall - Factory OEM Windows 7.

Then you'll know for sure it isn't the software and if probs continue we can focus on hardware.

Have you tested RAM for 5-6 passes minimum and HD extended CD test?
My System SpecsSystem Spec
05 May 2013   #6


im still stuck windows seven still hangs up when i start my computer its a blank harddrive and ram is still testing good
My System SpecsSystem Spec
05 May 2013   #7
Microsoft MVP


Follow the steps to get a perfect Clean Reinstall - Factory OEM Windows 7.

This time first wipe the HD with Diskpart Clean Command from installer's Command Line.
My System SpecsSystem Spec

 windows 7 freezes on fresh install

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