|26 Oct 2009||#5|
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Vista home to 7 Pro is a no-go
Wasted a couple of hours on Saturday trying to do an upgrade, with MS support offering no acceptable solution
here's the problematic exception - Vista Home will only upgrade with 7 Home or 7 Ultimate - I bought 7 Professional which can only "upgrade" in "custom" mode which is appaarently Microsoft-speak for a complete re-install - the only way to go from Vista Home to 7 Pro requires a re-install of every program, so if you have many MS products, Adobe Prof, etc, and programs like Dragon in which you have invested many hours of "configuring", you are out of luck - further exacerbating the problem is the fact that MS has dictated to vendors (in my case, Staples) that opened product may not be exchanged - the only solution is to send the product back to MS for a change to the proper "7" - as such, disclosure for the product should properly read "allow up to 2 weeks ofr installation"
Frustrated in Gloucester - buyer beware - I have decided to "eat" the $200 upgrade fee and stick with the Vista that I hate
|My System Specs|
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