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Windows 7: New OS but connectivity issues?


17 May 2013   #1

Acer Aspire 5738Z Win 7 X64 bit Home Premium
 
 
New OS but connectivity issues?

Hi all,

I have re installed my OS and all was going ok until yest morning, when I had problems with connecting to the internet again, previous issues was with Svchost.exe but this is not showing in task manager as it did before, now what I can only assume was after I installed latest MS updates it happened then. This morning was the same so I have done a restore to yest update date and it seems ok now, but will try it during the day?

These updates are now ready again to download, can anyone tell if these could cause the issues I mentioned above?
Is there any way to run tests to see if they actually did cause the issue?
I could try to install one at a time and see results?



Attached Thumbnails
New OS but connectivity issues?-capture-update.png   New OS but connectivity issues?-capture-update-2.png  
My System SpecsSystem Spec
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17 May 2013   #2

W7 Pro SP1 64bit
 
 

The updates should not impact your connectivity.

Are you connecting via Wi-Fi or a LAN cable?
My System SpecsSystem Spec
17 May 2013   #3

Acer Aspire 5738Z Win 7 X64 bit Home Premium
 
 

Quote   Quote: Originally Posted by UsernameIssues View Post
The updates should not impact your connectivity.

Are you connecting via Wi-Fi or a LAN cable?
Hi,
WiFi on this laptop >> Win 7 Home Premium 64 bit and also Wifi on a smaller netbook >> Win 7 PRO 32 bit next to it, but the netbook works ok.

I just switch on the troubled one, out from hibernation and no connectivity issues, so this is why I assumed it was connected to updates??

I am now running Acer updater and no updates required?

What do I do with the MS updates? Load one at a time?
My System SpecsSystem Spec
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17 May 2013   #4

Windows 7 Professional x64 Linux Mint 16
 
 

Open up device manager and see if there are any problems with your network connections.

You don`t really need any of those Office help updates, just hide them.
Do you use outlook? Is it installed ? If not you don`t need those updates.
My System SpecsSystem Spec
17 May 2013   #5

W7 Pro SP1 64bit
 
 

Quote   Quote: Originally Posted by jonesnewton View Post
~~~
What do I do with the MS updates? Load one at a time?
Sure, go ahead and do that.

Write down the KB number as you install each one...
...and if you find a problem with an update, just uninstall that one update:

Start > View installed updates
My System SpecsSystem Spec
17 May 2013   #6
Microsoft MVP

 

Run all Important and Optional Windows Updates with reboots until exhausted, after enabling Automatically get recommended drivers and updates for your hardware (Step 3).

Do not import any drivers besides these updates until you see how they perform and if any are missing.

If problems arise import the wireless driver from the Acer Support Downloads webpage. Power cycle your router.

If you've varied much from these steps and the other tips to get a perfect Clean Reinstall - Factory OEM Windows 7 then I would start over.
My System SpecsSystem Spec
18 May 2013   #7

Acer Aspire 5738Z Win 7 X64 bit Home Premium
 
 

Quote   Quote: Originally Posted by gregrocker View Post

If you've varied much from these steps and the other tips to get a perfect Clean Reinstall - Factory OEM Windows 7 then I would start over.
Hi I have tried the restore of updates, but does not help.

I did the Acer restore of OS not this clean install, so I am now guessing that this could be the issue-s?

OR can it be with >

The orange WiFi button - light is now and was before reinstall flashing, not constant, also its rate of flash depends on what the laptop is doing?

If I download the new OS should I do it on another laptop or is it ok on this one?
My System SpecsSystem Spec
18 May 2013   #8
Microsoft MVP

 

If you can download and burn to DVD or write to stick the Windows 7 ISO on this laptop then do so, otherwise you can use another.

Be sure to follow the steps in Clean Reinstall - Factory OEM Windows 7 to get a perfect install.
My System SpecsSystem Spec
18 May 2013   #9

Acer Aspire 5738Z Win 7 X64 bit Home Premium
 
 

I did an edit on my post, not sure if you saw this? >>
The orange WiFi button - light is now and was before reinstall flashing, not constant, also its rate of flash depends on what the laptop is doing?
Is this the issue?
My System SpecsSystem Spec
18 May 2013   #10
Microsoft MVP

 

Is the internet connection stable now?

Type Device Manager in the Start Search box, click on Network Adapters, then Wireless Adapter. On Driver tab what is the exact Device make/model, driver version and date?

Now look on the Acer Support Downloads webpage for your model PC and compare the latest driver version and date for that wireless driver. We can help you do this if needed.
My System SpecsSystem Spec
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 New OS but connectivity issues?




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