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Windows 7: Windows could not complete the installation


18 May 2013   #1

Windows 7 home premium 64 bit
 
 
Windows could not complete the installation

I have a HP Pavilion dv5 laptop with windows 7 home premium. The system is 64 bit. The hard drive recently crashed and was not repairable. I purchased a brand new hard drive and used the disks provided by HP to install windows 7. It went through the whole installation process. When it restarts it comes to the welcome screen. A low pitch ding sounds and then the screen goes black with a message saying "windows could not complete the installation. To install windows on this computer restart the installation." If I press CTRL +ALT+Delete, open task manager, and end the audit.exe process, windows will open and I can do everything. If I restart the computer it does the same message. What can the issue be? I also did a Bios scan and the hard drive and ram are good. I'm out of ideas.

My System SpecsSystem Spec
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18 May 2013   #2
Microsoft MVP

 

That factory preinstalled Windows 7 is a corrupt install to begin with, larded with bloatware and useless duplicate utilties that have much better versions built into Windows 7. HP has the worst load of bloatware in the industry.

What I would do is get the superior Clean Reinstall - Factory OEM Windows 7 using the installer provided and following the steps closely to get a perfect install.

If you insist on the factory install then I'd try running it from partition following steps in HP System Recovery or wiping the HD with Diskpart Clean Command to see if it will complete from disks then. But you need the Windows 7 installer to boot to the command line anyway, so might as well get the clean install.
My System SpecsSystem Spec
18 May 2013   #3

Windows 7 home premium 64 bit
 
 

Thanks. I will give the clean install a try and update you with the result.
My System SpecsSystem Spec
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18 May 2013   #4
Microsoft MVP

 

Let us know how it goes.
My System SpecsSystem Spec
19 May 2013   #5

Windows 7 home premium 64 bit
 
 

Thanks a lot for all the help. I just finished the clean install and it works perfectly.
My System SpecsSystem Spec
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