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Windows 7: Failed factory reset

20 May 2013   #1
emmett82

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Failed factory reset

I tried to restore my computer to factory defaults it does everything uts supposed to but when its done it restarts and just has a flashing dash in the upper left corner for hours
How do I fix this


My System SpecsSystem Spec
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20 May 2013   #2
emmett82

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

How can I fix this problem
My System SpecsSystem Spec
20 May 2013   #3
gregrocker

 

You can try running it again from its partition at boot using the specified key, use the Recovery DIsks which should have been made as a backup or which can be ordered from your PC's Tech Support, or instead get the superior Clean Reinstall - Factory OEM Windows 7 without the factory bloatware.
My System SpecsSystem Spec
.

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 Failed factory reset




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From my "System Information" tab: OS Name Microsoft Windows 7 Home Premium Version 6.1.7601 Service Pack 1 Build 7601 Other OS Description Not Available OS Manufacturer Microsoft Corporation System Manufacturer Hewlett-Packard System Model HP Pavilion dm4 Notebook PC
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