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Windows 7: Installed Win 7 - Now No Ethernet or WiFi or Audio

24 May 2013   #11
ArchiMark

Windows 7 Home Premium
 
 

Quote   Quote: Originally Posted by gregrocker View Post
Did you click on the link in my first post where I provided the wireless driver for your Hardware ID?

Just to be sure, you are using 32 bit Win7 with only 2gb RAM and an Atom processor, right? If not Clean Reinstall - Factory OEM Windows 7 with the latest installer for your licensed version from Step 1.
Oops, missed that...doing that now and then will install and report back....

And yes, installed 32 bit Win7 with 2GB RAM and Atom N2600...


My System SpecsSystem Spec
.
24 May 2013   #12
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Quote   Quote: Originally Posted by ArchiMark View Post


Quote:
I would also look on the Support downloads webpage for your model PC for the Win7 drivers for your version. But first install all Important and Optional Windows Updates once you get online.
Would normally do that, but this little laptop is from China...so, haven't found the support page for it...probably last time I get one like this...
Newpad Q20
But not English.
My System SpecsSystem Spec
24 May 2013   #13
ArchiMark

Windows 7 Home Premium
 
 

Quote   Quote: Originally Posted by theog View Post
Quote   Quote: Originally Posted by ArchiMark View Post


Quote:
I would also look on the Support downloads webpage for your model PC for the Win7 drivers for your version. But first install all Important and Optional Windows Updates once you get online.
Would normally do that, but this little laptop is from China...so, haven't found the support page for it...probably last time I get one like this...
Newpad Q20
But not English.
Click on the second from left heading in Chinese text...has specifications in English..
My System SpecsSystem Spec
.

24 May 2013   #14
ArchiMark

Windows 7 Home Premium
 
 

Some good news on the WiFi and Ethernet front...
Found the WiFi driver needed at HP driver downloads...installed and voila! now have working wifi....

Then searched around and found the Ethernet driver...installed and voila! now have working ethernet....

So, last item is Audio.....

Any suggestions as to how to get it working...very odd, as it shows that drivers are installed...

Thanks for all the great help so far....
My System SpecsSystem Spec
24 May 2013   #15
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Quote:
Click on the second from left heading in Chinese text...has specifications in English..
Check on the OEM manufacturer's web site for all the Windows 7 drivers for your NoteBook.
My System SpecsSystem Spec
24 May 2013   #16
ArchiMark

Windows 7 Home Premium
 
 

Quote   Quote: Originally Posted by theog View Post
Quote:
Click on the second from left heading in Chinese text...has specifications in English..
Check on the OEM manufacturer's web site for all the Windows 7 drivers for your NoteBook.
Do you mean the companies that make the specific components (ie, graphics, audio, wifi card, etc...) ?

If so, that's what I've been trying to do this morning....

Thanks.
My System SpecsSystem Spec
24 May 2013   #17
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

NO, the NoteBook OEM manufacturer's web site.
My System SpecsSystem Spec
24 May 2013   #18
ArchiMark

Windows 7 Home Premium
 
 

Quote   Quote: Originally Posted by theog View Post
NO, the NoteBook OEM manufacturer's web site.
Given that I don't know Chinese, not sure I can do this....
My System SpecsSystem Spec
24 May 2013   #19
ArchiMark

Windows 7 Home Premium
 
 

I did search for VIA's ALC662 driver and found one to download...have installed it but still no sound....

Not sure what else to do now....
My System SpecsSystem Spec
24 May 2013   #20
gregrocker

 

I'm glad you were able to get online with the wireless adapter I provided you, but you seem to have forgotten what I wrote for you to do next:

Once you get online enable Automatically get recommended drivers and updates for your hardware (Step 3) then run all rounds of Important and Optional Windows Updates, with reboots, then go back and Check for Updates again. This is how Win7 delivers the drivers it wants, performance and security updates.

Afterwards if there are any missing drivers in the Device Manager, import them from the PC or device maker's Support Downloads webpage. There are usually only one or two. If you'll post back their name we can help you find them, tracing them if necessary with Device Manager - Finding Unknown Devices - Windows 7 Help Forums
My System SpecsSystem Spec
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 Installed Win 7 - Now No Ethernet or WiFi or Audio




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