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Windows 7: "Repair Your Computer" Not Working

28 May 2013   #1
gfroy91

 
 
"Repair Your Computer" Not Working

Hey guys I'm having some trouble with my laptop. I have a virus or viruses on my computer and have ran numerous scans and recovery disks to try and get them erased but to no avail. I've decided I'm going to factory reset my computer but in trying to do so I come up with another problem. During startup, I hit F8 and it brings up "advanced boot options". However, when I hit enter to "repair your computer", windows 7 launches instead. I can't enter the "repair your computer" part of advanced boot options. It seems to be that the virus isn't letting me do this but I really have no idea. Does anyone know how I can get this to work it's driving me crazy!


My System SpecsSystem Spec
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28 May 2013   #2
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

gfroy91

When you press <ENTER> on Repair your computer inside the Advanced Boot Options menu do you then get any options ?

My System SpecsSystem Spec
28 May 2013   #3
gfroy91

 
 

No I don't, it just goes directly to Windows7 home where I have to log in under my account name.
My System SpecsSystem Spec
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28 May 2013   #4
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Can you log into Safe Mode or Safe Mode with networking ?
My System SpecsSystem Spec
28 May 2013   #5
gfroy91

 
 

Yup, it lets me do that.
My System SpecsSystem Spec
28 May 2013   #6
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Please login to your account under Safe Mode with networking

Click here DDS

Click on Download Now button

When the download is complete . Drag the DDS program from the Downloads folder to your Desktop

Right-click the DDS icon on the Desktop choose Run as administrator to run the tool.

Place a check next to attact.txt and click Start . When done, DDS will open two logs
DDS.txt
Attach.txt

Save two logs onto your desktop and upload them with your replyCan you run DDS Please inside safe mode
My System SpecsSystem Spec
28 May 2013   #7
gfroy91

 
 

Did I do this right? I attached them to this response. Thanks for helping


Attached Files
File Type: txt dds.txt (15.4 KB, 5 views)
File Type: txt Attachs.txt (8.3 KB, 3 views)
My System SpecsSystem Spec
28 May 2013   #8
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Gfroy91

Please download and run AdwCleaner

Click here AdwCleaner

Click on Download Now button

Save to the Desktop

Right-click on AdwCleaner.exe and choose Run as administrator

Click the Delete button

Upload the AdwCleaner[Sn].txt in your reply.

Note   Note
The log file is at C:\AdwCleaner[Sn].txt
My System SpecsSystem Spec
28 May 2013   #9
gfroy91

 
 

Here ya go.


Attached Files
File Type: txt AdwCleaner[S1].txt (3.2 KB, 3 views)
My System SpecsSystem Spec
28 May 2013   #10
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Lets run RogueKiller


RogueKiller for 32bit or RogueKiller for 64bit

Click on one of the links above that goes with your Windows 7 bit versions

Save to the Desktop.

Close all windows and browsers

Right click on and choose Run as Administrator

Press: SCAN

provide the RKreport.txt (Mode: Scan) in your reply.
My System SpecsSystem Spec
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 "Repair Your Computer" Not Working




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