How do I start from scratch

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  1. Posts : 10
    Windows 7
       #1

    How do I start from scratch


    I have got a bad situation. My friend purchased a new hp elite book 8440p about a year ago with windows 7 installed. He was recently killed in a flying accident and his wife has given me some of his stuff. Among that stuff was this laptop that she nor I could access since it was locked. I would basically like to know how to start this computer over as if it were new and return it to her. I know there isn't anything she needs off it as it was his unit he used while tuning cars. Is there a way for me to start this unit over like new or are we holding a useless unit. Please keep in mind I am not real computer savvy so please be gentle.

    Thanks for the help.

    Jeremy
      My Computer


  2. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #2

    Hi Jeremy welcome to SevenForums .

    Take a look at the link below . It will have everything you will need

    Clean Reinstall - Factory OEM Windows 7
      My Computer


  3. Posts : 10
    Windows 7
    Thread Starter
       #3

    Great!!! Thank you so much. I am sure I will have questions so be warned. Lol
      My Computer


  4. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #4

    That is what we are here for . If you have questions don't be scared to ask
      My Computer


  5. Posts : 72,050
    64-bit Windows 11 Pro for Workstations
       #5

    Hello Jeremy, and welcome to Seven Forums.

    I'm sorry to hear about your friend.

    You could use the tutorial below to do a clean install on the laptop. You'll need to have the product key on the bottom or under the battery on the laptop.

    Clean Reinstall - Factory OEM Windows 7

    Hope this helps, :)
    Shawn

    EDIT:
    VK beat me to it.
      My Computer


  6. Posts : 10
    Windows 7
    Thread Starter
       #6

    Brink said:
    Hello Jeremy, and welcome to Seven Forums.

    I'm sorry to hear about your friend.

    You could use the tutorial below to do a clean install on the laptop. You'll need to have the product key on the bottom or under the battery on the laptop.

    Clean Reinstall - Factory OEM Windows 7

    Hope this helps, :)
    Shawn

    EDIT:
    VK beat me to it.

    Thank you!! I have to say most people do not pass away doing what they love. The only thing he loved more than flying was spending time with his family. I will try this tomorrow and let y'all know how it goes.

    Thanks again.
      My Computer


  7. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #7

    If you let me know what version of Windows 7 you will be installing I could get you the Drivers .
      My Computer


  8. Posts : 10
    Windows 7
    Thread Starter
       #8

    VistaKing said:
    If you let me know what version of Windows 7 you will be installing I could get you the Drivers .
    How do I determine that?
      My Computer


  9. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #9

    Under neath the laptop there should be a sticker with Microsoft label . It could be on the lower left hand corner . Please to input the key it will say the version .
      My Computer


  10. Posts : 10
    Windows 7
    Thread Starter
       #10

    Windows 7 pro oa
      My Computer


 
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