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Windows 7: How do I start from scratch

19 Jun 2013   #1
Av8erdunn

Windows 7
 
 
How do I start from scratch

I have got a bad situation. My friend purchased a new hp elite book 8440p about a year ago with windows 7 installed. He was recently killed in a flying accident and his wife has given me some of his stuff. Among that stuff was this laptop that she nor I could access since it was locked. I would basically like to know how to start this computer over as if it were new and return it to her. I know there isn't anything she needs off it as it was his unit he used while tuning cars. Is there a way for me to start this unit over like new or are we holding a useless unit. Please keep in mind I am not real computer savvy so please be gentle.

Thanks for the help.

Jeremy


My System SpecsSystem Spec
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19 Jun 2013   #2
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Hi Jeremy welcome to SevenForums .

Take a look at the link below . It will have everything you will need

Clean Reinstall - Factory OEM Windows 7
My System SpecsSystem Spec
19 Jun 2013   #3
Av8erdunn

Windows 7
 
 

Great!!! Thank you so much. I am sure I will have questions so be warned. Lol
My System SpecsSystem Spec
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19 Jun 2013   #4
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

That is what we are here for . If you have questions don't be scared to ask
My System SpecsSystem Spec
19 Jun 2013   #5
Brink
Microsoft MVP

64-bit Windows 10 Pro
 
 

Hello Jeremy, and welcome to Seven Forums.

I'm sorry to hear about your friend.

You could use the tutorial below to do a clean install on the laptop. You'll need to have the product key on the bottom or under the battery on the laptop.

Clean Reinstall - Factory OEM Windows 7

Hope this helps,
Shawn

EDIT:
VK beat me to it.
My System SpecsSystem Spec
19 Jun 2013   #6
Av8erdunn

Windows 7
 
 

Quote   Quote: Originally Posted by Brink View Post
Hello Jeremy, and welcome to Seven Forums.

I'm sorry to hear about your friend.

You could use the tutorial below to do a clean install on the laptop. You'll need to have the product key on the bottom or under the battery on the laptop.

Clean Reinstall - Factory OEM Windows 7

Hope this helps,
Shawn

EDIT:
VK beat me to it.

Thank you!! I have to say most people do not pass away doing what they love. The only thing he loved more than flying was spending time with his family. I will try this tomorrow and let y'all know how it goes.

Thanks again.
My System SpecsSystem Spec
19 Jun 2013   #7
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

If you let me know what version of Windows 7 you will be installing I could get you the Drivers .
My System SpecsSystem Spec
19 Jun 2013   #8
Av8erdunn

Windows 7
 
 

Quote   Quote: Originally Posted by VistaKing View Post
If you let me know what version of Windows 7 you will be installing I could get you the Drivers .
How do I determine that?
My System SpecsSystem Spec
19 Jun 2013   #9
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Under neath the laptop there should be a sticker with Microsoft label . It could be on the lower left hand corner . Please to input the key it will say the version .
My System SpecsSystem Spec
19 Jun 2013   #10
Av8erdunn

Windows 7
 
 

Windows 7 pro oa
My System SpecsSystem Spec
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 How do I start from scratch




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