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Windows 7: Repair Install Fails, Then Reverts - "The upgrade was not successful."

01 Jul 2013   #1

Win 7 Home Prem x64
 
 
Repair Install Fails, Then Reverts - "The upgrade was not successful."

Posted this on other websites without much luck. Hopefully there's some hope posting here.

As titled, I'm trying to do a repair install of Windows 7. Current install and license are from Win 7 Family Pack (Home Prem x64). Installed SP1 since then. Attempting to perform a repair install from the Home Prem x64 TechNet ISO (X17-24209.iso), burned to a flash drive. Everything works great, up until it fails nearing the end of the upgrade and then rolls back.

It gets through several reboots, all the way up to the 4th phase, "Installing Features and Updates" before giving up. It then gives the message "The upgrade was not successful. Your previous version of Windows is being restored. Do not restart your computer during this time." Thankfully, it successfully restores, boots back up, and then gives a bubble to that effect.

Another site suggested it could be Windows Update failing. I installed a patch to ensure it was functioning. So I doubt it's Windows Update.

Perhaps these logs help:

C:\$WINDOWS.~BT\Sources\Panther\setuperr.log:
setuperr.log - Pastebin.com

C:\$UPGRADE.~OS\OfflineUpgradeStore\File\C$\Windows\WindowsUpdate.log:
WindowsUpdate.log - Pastebin.com

Any ideas?

My System SpecsSystem Spec
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01 Jul 2013   #2

Windows 7 Pro. 64/SP-1
 
 

I'm not repair and install expert but when I do one this is what I use and it works. Read through this it should help.

Repair Install
My System SpecsSystem Spec
01 Jul 2013   #3

Win 7 Home Prem x64
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
I'm not repair and install expert but when I do one this is what I use and it works. Read through this it should help.

Repair Install
I've read this link a couple times before and can confirm that I'm doing exactly what it says to do.

The problem I'm having occurs towards the end of Step 13.

And yep, I did check the list of can/cannot items. This is definitely listed as a can:

Quote:
You can use a retail Windows 7 SP1 installation disc (ex: Technet (available), MSDN (available), or retail (when available)) to do a repair install with on a currently installed Windows 7 SP1.
My System SpecsSystem Spec
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01 Jul 2013   #4

Windows 7 Pro. 64/SP-1
 
 

Okay this has happened to me at the end of 13. I don't know if this will help or not. Do at your own risk.
Remove the DVD and restart the computer and leave it alone. What it did for me (one time) was finish the repair install slowly as I watched.
I don't know the reason for this. My guess is that everything that was needed off the DVD was loaded into the hard drive and it just didn't reboot as it should of.
My System SpecsSystem Spec
02 Jul 2013   #5

Win 7 Home Prem x64
 
 

Rebooted. It didn't resume. Just booted straight up. Fast, but no repair.

Anybody else got ideas?
My System SpecsSystem Spec
02 Jul 2013   #6

Windows 7 Pro. 64/SP-1
 
 

Okay I have went back to the Ranch and requested help. Hang in there.
My System SpecsSystem Spec
02 Jul 2013   #7

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate X64 SP1
 
 

You might try your original DVD install disk. It may mean going back through the whole update stuff though.

Why do you want a repair?
My System SpecsSystem Spec
02 Jul 2013   #8

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Hi thadius856, can you post a Disk Management - Post a Screen Capture Image, after looking at your thread I remembered other members having problems and the reason was where their boot partition was located.

I then checked your system specs (by-the-way-thanks for filling them out!) and I see under Hard Drives you list two drives one HDD, and one SSD, might be all you need to do is find out where your boot partition is and disconnect the other one while you're doing the repair, then hook the one you dis-connected back up.

There is one other possibility, are you running a raid setup? I didn't find too much on it, but this jogged my memory on raid's, It's an old post, but may apply, see two answers below thread starter: https://social.technet.microsoft.com/Forums/Windows7 completes install, then says it will not take, then rolls back
My System SpecsSystem Spec
02 Jul 2013   #9

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Please follow the Windows Update Posting Instructions and post the requested data
My System SpecsSystem Spec
02 Jul 2013   #10

Win 7 Home Prem x64
 
 

Quote   Quote: Originally Posted by Britton30 View Post
You might try your original DVD install disk. It may mean going back through the whole update stuff though.

Why do you want a repair?

I did try the original disk. Since I have SP1 installed and it's an original release ISO, it won't work. It fails, saying that "The version installed is newer than the disk" or somesuch. That's why I grabbed an SP1 ISO.
As for the why -- this install is an upgrade from a Vista install which I've been carrying forward since shortly after Vista released. Yep, it's that old. I maintain my personal machine well. It's on its 4th set of hardware now, and towards the end of the 3rd set of hardware, motherboard capacitors started bulging and leaking faster than I could re-solder fresh ones on, causing frequent blue screens. I'm sure those unexpected poweroffs affected the OS integrity negatively, so I'd like to repair before it becomes unstable.

Besides, I'm an IT professional, so I'd like to get an image of a freshly repaired baseline and keep a change log so I can re-image monthly or quarterly, then simply re-apply any changes in the change log. It's just good management.

Quote   Quote: Originally Posted by Anak View Post
Hi thadius856, can you post a Disk Management - Post a Screen Capture Image, after looking at your thread I remembered other members having problems and the reason was where their boot partition was located.
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Sure. Will do as soon as I get home.
Quote   Quote: Originally Posted by Anak View Post
I then checked your system specs (by-the-way-thanks for filling them out!) and I see under Hard Drives you list two drives one HDD, and one SSD, might be all you need to do is find out where your boot partition is and disconnect the other one while you're doing the repair, then hook the one you dis-connected back up.
The SSD has the boot partition, and the HDD shouldn't, as it's a freshly formatted disk. Again, I'll confirm when I get home.
Quote   Quote: Originally Posted by Anak View Post
There is one other possibility, are you running a raid setup? I didn't find too much on it, but this jogged my memory on raid's, It's an old post, but may apply, see two answers below thread starter: https://social.technet.microsoft.com/Forums/Windows7 completes install, then says it will not take, then rolls back
No RAID. I used to run Raid 1+0 with 1 tb disks. But now that SSDs have dropped to a reasonable price, I find I get the same performance and fault protection using an SSD for the OS drive, a large HDD for file storage, and weekly images followed by weekly updates to my RAID 1 NAS. Plus a lot less case heat to mitigate.
My System SpecsSystem Spec
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 Repair Install Fails, Then Reverts - "The upgrade was not successful."





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