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#1
Windows 7 Pro 64 bit activation problem
My registry, services, user profiles & the group policy settings were all screwed up (Ashampoo Optimizer), so I searched online until I found a article detailing how to do an upgrade install using the same edition of Windows. I got the software from MSDNAA when I was in the PC support program in college (the program has two install choices-upgrade or custom). The author said that the original system settings would be restored, so of course I went for it!
Everything went well until I entered my product key which had always worked before (I usually did custom installs). This time, I got an error code: 0xC004C020. I've installed this OS in 4 PCs without any problems--why do I have problems now?
What did I do wrong, & how do I rectify it?
Code:Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0 Cached Online Validation Code: N/A, hr = 0xc004f012 Windows Product Key: *****-*****-*****-*****-B9JDY Windows Product Key Hash: 0r6ilcx7oLIzapsQhuiw/osZEX0= Windows Product ID: 55041-147-2079046-86747 Windows Product ID Type: 6 Windows License Type: Volume MAK Windows OS version: 6.1.7600.2.00010100.0.0.048 ID: {9C2D9F9D-B42E-4674-B94E-D7F49F804A06}(3) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Professional Architecture: 0x00000009 Build lab: 7600.win7_gdr.130318-1532 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Web browser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{9C2D9F9D-B42E-4674-B94E-D7F49F804A06}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BBBBB</PKey><PID>55041-147-2079046-86747</PID><PIDType>6</PIDType><SID>S-1-5-21-1039591452-3361871229-1274106086</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>INVALID</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>58KT20AUS</Version><SMBIOSVersion major="2" minor="5"/><Date>20080929000000.000000+000</Date></BIOS><HWID>CBBA3607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7600.16385 Name: Windows(R) 7, Professional edition Description: Windows Operating System - Windows(R) 7, VOLUME_MAK channel Activation ID: 9abf5984-9c16-46f2-ad1e-7fe15931a8dd Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 55041-00172-147-207904-03-1033-7600.0000-2022013 Installation ID: 021892483644849555038343525081449963614476753743455582 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: B9JDY License Status: Initial grace period Time remaining: 42420 minute(s) (29 day(s)) Remaining Windows rearm count: 2 Trusted time: 7/21/2013 11:38:44 AM Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0x00000000 HealthStatus: 0x0000000000000000 Event Time Stamp: 6:13:2013 22:21 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: MAAAAAEABAABAAEAAAABAAAAAQABAAEA6GFc+cIFRrzuNoQ03K4KFQ6ZtOPSjUbK OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes, but no SLIC table Windows marker version: N/A OEMID and OEMTableID Consistent: N/A BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC LENOVO TC-03 FACP LENOVO TC-03 MCFG LENOVO TC-03 OEMB LENOVO TC-03 ASF! LENOVO TC-03 GSCI LENOVO TC-03 SSDT LENOVO TC-03
Last edited by cjame0966; 21 Jul 2013 at 13:49. Reason: Add Diagnosis Report