Win 32bitpro as well as Win7 64bit pro How to uninstall win 32bit ver

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  1. Posts : 32
    Win 7 32
       #1

    Win 32bitpro as well as Win7 64bit pro How to uninstall win 32bit ver


    I have 1520 laptop(Dell) and with Microsoft support, we set up new hard drive with Win 7 64 bit pro. First we installed 32 bit pro version, afterwards we installed 64 bit ver. I did this all over phone with Microsoft Support. I need to uninstall the older 32bit version? I couldn't find files to uninstall using Control Panel "Programs" Why? My keyboard won't work and some F keys as well. Perhaps a conflict between 2 Win versions? Thanks Debra1533
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  2. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #2

    Are you dual booting ? One Partition has 32-bit the other has 64-bit ?
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  3. Posts : 32
    Win 7 32
    Thread Starter
       #3

    Anyway I can look something up to tell you answer? I didn't set up a partition especially but see Windows or? has - programs sit on C and programs run D drive. I hope this makes sense.

    Right now my laptop powers on in 64bit pro and not sure about the old one. Problem occurred is once I installed (with Win Support on phone) my keyboard was working just fine as well as Dell 1520 media buttons on front edge of laptop. Once I installed Windows (64 bit pro) keyboard would not work. Tested this for months but now know certainly its a software issue, confirmed by other's comments in another thread here in Forum.

    Before I go ahead and do a clean wipe and reinstall of everything, I wanted to uninstall 32bit pro version to see if that was the conflict.
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  4. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #4

    If you did a clean install of 64-bit you don't have 32-bit installed . You can't install 64-bit over 32 bit you would need to wipe the hard drive and start from scratch to install the 64-bit . Same goes with the downgrade from 64 to 32 bit .
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  5. Posts : 32
    Win 7 32
    Thread Starter
       #5

    This does sound like sound logical conclusion - I specifically asked Win Support tech if I shouldn't uninstall the 32 before the install of 64 and he replied no - it would be fine to leave it. To confirm win 7 (32) has been renamed with tech as "old" so there it is.
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  6. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #6

    Ok sounds like you have a folder called Windows.old inside the C drive am I right ?
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  7. Posts : 32
    Win 7 32
    Thread Starter
       #7

    yes sound odd? Can't think why tech though it was a good idea as I had no intention of going back.
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  8. Posts : 32
    Win 7 32
    Thread Starter
       #8

    know how I can check for quick replies here without checking my email?
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  9. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #9

    Click on Thread Tools and click on subscribe to thread

    I'd back everything you will need and do a clean installation .
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  10. Posts : 32
    Win 7 32
    Thread Starter
       #10

    So you wouldn't advise uninstalling or deleting win 32 bit?
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