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Windows 7: Windows 7 installation: No drivers were found click load


12 Aug 2013   #1

windows 7 ultimate
 
 
Windows 7 installation: No drivers were found click load

Hi everyone,

I get this message while installing a new windows OS on a laptop, "No drives were found. Click Load Drivers to provide a mass storage driver for installation".

It's my sisters old laptop and I am not really sure what really happened as she too is not sure. She just said its not working. I wanted to format it because it would not even start it ends up with error : A disk read error occurred Press Ctrl+Alt+Del to reco... and pressing these doesn't do anything.

Please note:
I can't use any software to check my hard drive as I am not even able to get into windows. I have tried removing and reinserting the hard drive, didn't help.

I'm using usb for installation as I don't have a CD.

Please help.

My System SpecsSystem Spec
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12 Aug 2013   #2

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

My System SpecsSystem Spec
12 Aug 2013   #3

windows 7 ultimate
 
 

Can I do that without getting into widows. I mean I can't even go beyond the " A disk read error occurred " page.
My System SpecsSystem Spec
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12 Aug 2013   #4
Microsoft MVP

 

Yes, burn the disk for your maker's HD Diagnostics, then boot it to do an extended scan. If it fails, replace the HD.

If the HD works then you need a new installer. Everything needed is here to Clean Reinstall - Factory OEM Windows 7. Follow the steps closely.
My System SpecsSystem Spec
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 Windows 7 installation: No drivers were found click load




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