I get this message while installing a new windows OS on a laptop, "No drives were found. Click Load Drivers
to provide a mass storage driver
It's my sisters old laptop and I am not really sure what really happened as she too is not sure. She just said its not working. I wanted to format it because it would not even start it ends up with error : A disk read error occurred Press Ctrl+Alt+Del to reco... and pressing these doesn't do anything.
I can't use any software to check my hard drive as I am not even able to get into windows. I have tried removing and reinserting the hard drive, didn't help.
I'm using usb for installation as I don't have a CD.