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#1
Windows Installer errors
Newbie here! I've spent the last couple of weeks trying to fix windows installer
Windows 7 Ultimate SP1 3 bit - Windows Installer 5.0.7601.17807 modified 20/11/2010
Most tests run fine; updates are up-to-date. Scan by Microsoft security essentials OK; no action items or maintenance issues.
services.msc produces Windows could not start the windows installer service on local computer.Error 2: The system cannot find the file specified.
Attempt to install HP media smart server software produces "The windows installer service could not be accessed. This can occur if the windows installer is not correctly installed.."
sfc/scannow OK
command prompt MSIExec produces window containing what appears to be an intact windows installer 5.0
I was quite stumped until reading some threads here and accessing services where I noticed 4 old files (now in skydrive) from 18/3/2010 (when my installer was modified ironically)
msvcr71.dll
unicows.dll
uninstall
uninstall
On opening one of the uninstalls I noticed a number of errors beginning with "unable to startup...sorry the installer was unable to start up
I somehow got a prompt asking if I wanted to uninstall and figured wtf and got:
"The registry key "Blizzard Entertainment\world of warcraft trial\gamepath [\speed test; \install path] could not be removed.
Any help,suggestions,sympathy greatly appreciated