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Windows 7: Downgrade Dell Win8 pro to Win7 Pro with Dell DVD


06 Sep 2013   #11
Microsoft MVP

 

Excuse me but why are we still having a discussion about drivers almost five years after the release of the first driver-complete OS?

This discussion became moot after XP because Windows 7 includes all drivers in the installer and then via all rounds of Important and optional Windows Updates which should be done immediately after install.

There are never more than a few drivers then missing which can easily be found. We can help you if necessary. It rarely takes more than a few minutes.

We have never had a single case I have seen where drivers could not be found for Windows 7, yet the discussion still often starts with hand-wringing over "Where will I get the drivers?"

This is all explained and a perfect install sequenced in Clean Reinstall OEM which still and all applies here. You only need to disable Secure Boot in BIOS and attempt a UEFI install as shown in UEFI (Unified Extensible Firmware Interface) - Install Windows 8 with. If it causes problems we often see users decide instead to Bypass UEFI to Install Windows 7 which always works.

I don't know why Dell would tell you that you can't downgrade to Windows 7 when you have Windows 8 Professional which features free downgrade if desired. You don't need to purchase anything. Dell will have to get it activated, or else MS Customer Service should be contacted to find out why they are violating the EULA for that version.

My System SpecsSystem Spec
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06 Sep 2013   #12

Winndows 7 32 bit
 
 

Quote   Quote: Originally Posted by gregrocker View Post
Excuse me but why are we still having a discussion about drivers almost five years after the release of the first driver-complete OS?

This discussion became moot after XP because Windows 7 includes all drivers in the installer and then via all rounds of Important and optional Windows Updates which should be done immediately after install.

There are never more than a few drivers then missing which can easily be found. We can help you if necessary. It rarely takes more than a few minutes.

We have never had a single case I have seen where drivers could not be found for Windows 7, yet the discussion still often starts with hand-wringing over "Where will I get the drivers?"

This is all explained and a perfect install sequenced in Clean Reinstall OEM which still and all applies here. You only need to disable Secure Boot in BIOS and attempt a UEFI install. If it causes problems we often see users decide instead to install in Legacy Mode which always works.

I don't know why Dell would tell you that you can't downgrade to Windows 7 when you have Windows 8 Professional which features free downgrade if desired. You don't need to purchase anything. Dell will have to get it activated, or else MS Customer Service should be contacted to find out why they are violating the EULA for that version.
Hi Greg,

You are absolutely correct as most of the drivers are inbuilt to the windows and rest you can easily find on the manufacturer's website.

We can also confirm that you can downgrade from Windows 8 Pro to Windows 7 Pro free of charge which is explained here as well:

http://dell.to/17XJ0OW

Also, if customer request we are also sending the disks for Windows 7 Pro as well for downgrade.
My System SpecsSystem Spec
06 Sep 2013   #13
Microsoft MVP

 

Thanks, SanDeep, and Kudos to Dell for having you here. Your help is always first rate. I like to think its the Seven Forums in you! You are certainly a key and important member here.
My System SpecsSystem Spec
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06 Sep 2013   #14

XP/7x32-x64/8x64
 
 

@ gregrocker

hand-wringing !!!

Quote   Quote: Originally Posted by SandeepP
Name:  Dell Article.png
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So I do need to download some drivers ... or maybe not.
In my academic career I have always questioned ...
... "I think", "I thought", "might", "maybe", "mostly", "sometimes", "standard procedure" and the sweeping statement "appropriate" !

I am attempting to be as well prepared and informed before tackling the Dell laptop.
No point in cocking it up and then coming back to this forum trying to fix a disaster, because of misinformation by others ... or worse ... my own stupidity.

Quote   Quote: Originally Posted by OP (me) post #1
I am the original village idiot. Have never installed an OS in my life.
So I would appreciate gentle humoring and micro step instructions.


My System SpecsSystem Spec
06 Sep 2013   #15

XP/7x32-x64/8x64
 
 

Hi "SandeepP"
Thank you for your response.

I visited your suggested http://dell.to/17XJ0OW but "Dell Inspiron 15 3521" is not listed
Name:  No Inspiron-15.png
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Quote:
Also, if customer request we are also sending the disks for Windows 7 Pro as well for downgrade
IF the Inspiron 15 can be downgraded ... do I have the disk. ?
This is the disc that Dell phone support told me would not be recognised (rejected) by Microsoft registration.
Dell are sending a refund for this DVD.
Name:  DVD front.png
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If this is an "appropriate" downgrade disc ... can I downgrade from Win-8 x64 Pro to Win-7 x32 Pro, using this Dell disc. ?
Daughter installed MS Office 2010 (on the Win8 x64 OS) but it was auto installed as x32 ??
Why when the OS is 64 bit?
Thanks again


My System SpecsSystem Spec
06 Sep 2013   #16

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Hi SandeepP

http://dell.to/17XJ0OW

Quote   Quote: Originally Posted by DELL
To enable downgrade to Windows 7 on this system the BIOS settings on this system were changed to boot into legacy BIOS mode.
If the BIOS setting is not changed to native UEFI mode boot prior to installing,
Windows 8 Pro will install; however, the following Windows 8 Pro functionalities will not work as they rely on a native UEFI mode boot:
The way I read the above is

Step 1) Set UEFI/BIOS firmware to Legacy mode.

Step 2) Reset UEFI/BIOS firmware to UEFI mode.

Do you Know what settings are in CSM?

Downgrade Windows 8 to Windows 7


Quote   Quote: Originally Posted by theog
Note   Note

You may also need to

Make sure CSM is ENABLED, & set to UEFI boot.

enable Boot Menu.

enable BIOS password.


Technical Note: UEFI BIOS vs. Legacy BIOS, Advantech(EN) - YouTube

On some OEM manufacturer's the CSM setting are
UEFI = Windows 8 only
Legacy = All OS.
UEFI & Legacy = All OS.


Downgrade Dell Win8 pro to Win7 Pro with Dell DVD-capture-csm.png



My System SpecsSystem Spec
06 Sep 2013   #17

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Quote:
Daughter installed MS Office 2010 (on the Win8 x64 OS) but it was auto installed as x32 ??
Why when the OS is 64 bit?
MS Office installs x32 by default.
My System SpecsSystem Spec
07 Sep 2013   #18
Microsoft MVP

 

Dell does the hand-wringing over drivers mainly to scare users away from installing another bit-version which they are entitled to do by MS EULA, if Dell didn't customize drivers for that bit version. But as I said this has still never led to a driver not being found that we have seen here at the top tech site for Windows 7. If it should become a problem we have in residence the best Dell support you can get.

Again, put your network driver in backup, plug in by ethernet which has a 70% chance of starting up ready to connect. If not install the network driver first, go immediately to enable Device Installation Settings, then run all rounds of Important and Optional Updates while you are setting up your desktop and browser.

This is all sequenced in Clean Reinstall - Factory OEM Windows 7.

after all Updates are completed Let us know any drivers which are missing and not readily found on the Dell Support Downloads webpage for your tag number. Unknown Devices may be card readers, if not traceable using Hardware Identification.
My System SpecsSystem Spec
09 Sep 2013   #19

XP/7x32-x64/8x64
 
 

Hi "gregrocker"
Now that the smoke has cleared there appears to be several suggestions of how to "downgrade" from Win-8 to Win-7.
Tell me if I am wrong.

Post #16 eightforums.com Downgrade Windows 8 to Windows 7. I don't understand most of it.
Post #18 sevenforums.com Clean Reinstall - Factory OEM Windows 7 ... just as daunting.

Problems:-
1. I don't have a disc, other than the confusing Dell Reinstallation disc Windows 7 Pro SP1 64-Bit
. . . Dell phone support told me MS will not activate Win-7 on an already Win-8 laptop.
. . . "SandeepP" implies the opposite
. . . Dell have already sent a refund for their disc ... their idea not mine.
## Impossible to stay with Dell when so much conflicting advice from big-corp
2. There are no recovery discs for this Dell OS.
I did not know about recovery discs until about 4 months ago (that is why I am haunting sevenforums.com to learn)
As I understand it recovery discs are best created with a clean installed OS without the scars of use.

With my extremely limited knowledge (I was the inspiration for "Idiots Guide") ...
A new OEM Windows 7 x32 clean installed onto the Dell would be a lot simpler for me. ??
With a new install (first experience) under my belt I would feel more confident to tackle more complex BIOS stuff later on.
I can buy a genuine local OEM Windows 7 x32 (or x64) ... for peace of mind and I hope a more straight forward OS install.


Concerns:-
Will the Dell accept/work with a new (non-Dell) Windows 7 x32 OS and drivers ?.
From what you say "Greg (rocker)" IF something does not work this forum can help me out to resolve those "if" issues.
My faith in big corp is rather low having contracted to giant multi-nationals for decades.
To much smoke and mirrors and trusting in the good fairy.
A 2007 Acer Aspire, I own, came with Vista and loaded with Acer bloat-ware. It was so slow even with x2 RAM (maxed out)
An IT tech clean installed WinXP and the Acer took off.
I have 4 custom towers and two laptops, they work extremely well without bloatware.

I am still inclined to buy a new OEM Windows 7 x32 disc (I have access to a legal disc) and do a clean install.
I can then create a healthy recovery disc and any other maintenance backups very early in the life of the OS.
The cost of a new OEM Win-7 Disc is not an issue

Am I on a safe path?
Will MS register the new OS?

.
My System SpecsSystem Spec
09 Sep 2013   #20
Microsoft MVP

 

What I would do is ignore Dell's advice for now since they are obligated by the EULA to provide you with downgrade rights to Windows 7 on a PC sold with Windows 8 Professional, so MS Customer Service will intervene if they don't. By pressing forward you will be helping others assure they get the Downgrade they are entitled to with Professional version under the Windows 8 and Windows 7 EULA. Dell cannot act in violation of these governing rules for the OS version they sold you and which you now own to use as you please under the EULA.

Boot into BIOS setup to disable Secure boot as shown in Downgrade Windows 8 to Windows 7. Once you've done that boot the Windows 7 DVD which you rightfully already own to install Windows 7 using the special steps for UEFI (Unified Extensible Firmware Interface) - Install Windows 7 with.

The tutorial for Clean Reinstall - Factory OEM Windows 7 is more a general guide for tips on getting and keeping a perfect install. Much of it compiles everything that may be needed to be backed up first to avoid forgetting something important like email folders, hidden QuickBooks data, or other files. It also can guide you on the best tools and methods which work best with Windows 7.

After install check Activation and if it does not activate, you can contact Dell right here via our resident Dell technician SanDeep who will advocate that you get what you are owed.

The fallback is that we can at any time file a case with MS CUstomer service which will not allow open violations of the EULA for Downgrade rights and will always protect the customer. This is why they allow Clean Reinstall - Factory OEM Windows 7 to bring customers under MS protection. If there is an issue with auto-activation failing for downgrades then they need to know it and correct it.
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 Downgrade Dell Win8 pro to Win7 Pro with Dell DVD




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