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Windows 7 - Windows 7 failed to install - Missing driver |
10-21-2009
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#1 | | |
Windows 7 failed to install - Missing driver I have just recently built a new computer due to my old laptop freezing now and then while using Windows 7. After putting together the build I first loaded Windows XP and then shortly there after installed Windows 7 RC1. Trouble was I was getting random BSoDs that related to the memory. So I ran memchk and everything was fine. This lead me to believe a random driver was causing the problem. So instead of trying to figure out which I decided to take an offer from my University that allowed me to install Windows 7 RTM a day early.
First thing I did was burn the ISO to a CD using imgburn at 8x burning speed the verification said it was good. So I go to install from in Windows RC1 and first thing I notice is that the option to format the drive and set up new partitions was missing. So I figured okay, that's MS' way of getting people to upgrade/completely reformat.
So I restart my computer and it loads everything from the CD and looks like Windows installation is about to start when random it stops and goes to a screen that has the following: Code: Windows failed to start. A recent hardware or software change might be the cause.
To fix the problem:
1. Insert your Windows installation disc and restart the computer.
2. Choose your language settings and click next.
3. Click "repair your computer
If you do not have this disc contact your system administrator or system manufacturer for assistance.
file: \windows\system32\DRIVERS\lsi_sas2.sys
Status: 0xc0000098
Info: Windows failed to load because a critical system driver is corrupt or missing. I am truly at a loss as to what or where to start with this. I don't think it's a faulty hardware as I am able to run XP just fine.
Anyway I am truly perplexed any and all help would be appreciated. | My System Specs | | System Manufacturer/Model Number Home Built OS Windows 7 CPU Intel Core i5-750 Lynnfield 2.66GHz Motherboard GIGABYTE GA-P55-UD3L Memory G.SKILL 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1333 Graphics Card MSI GeForce GTX 260 Sound Card Onboard Realtek ALC888 Monitor(s) Displays Acer 20" Screen Resolution 1600 x 900 PSU OCZ ModXStream Pro 600W Case Antec Two Hundred Hard Drives Western Digital Caviar Green 640G |
10-21-2009
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#2 | | Windows 7 Ult x64 - SP1/ Windows 8 CP x64 |

Quote: Originally Posted by Malzie ... So instead of trying to figure out which I decided to take an offer from my University that allowed me to install Windows 7 RTM a day early.
First thing I did was burn the ISO to a CD using imgburn at 8x burning speed the verification said it was good. So I go to install from in Windows RC1 and first thing I notice is that the option to format the drive and set up new partitions was missing...
I am truly at a loss as to what or where to start with this. I don't think it's a faulty hardware as I am able to run XP just fine.
Anyway I am truly perplexed any and all help would be appreciated. We have seen many problems with burning the ISO to DVD at higher than 2x speed. You will get errors, then somewhere in the install process it will fail.
Re-burn at max 2x speed.
Or, use a 4GB USB memory key, there has been a lot of successful installs this way and it's fast. USB Windows 7 Installation Key Drive - Create
There are two sticky threads that give you some help with installing Windows 7 and links to tutorials. Tutorial quick reference list for Installing Windows 7 Questions to use for help with Installation Issues
Have you ran the Windows 7 Upgrade Advisor this might help to find any existing problems before you start the install.
Let us know how it is going. | My System Specs | | System Manufacturer/Model Number 76~1.4 OS Windows 7 Ult x64 - SP1/ Windows 8 CP x64 CPU Intel Core i5-750 3.84GHz Motherboard Gigabyte GA-P55A-UD4P, SATA 6Gb/s USB 3, f14 Memory 8GB (2X4GB) DDR3 1600 Corsair Vengeance CL8 1.5v Graphics Card XFX HD 5770 1GB DDR5 Sound Card Realtek HD Audio ALC889 Integrated Chip Monitor(s) Displays 22" LCD Dell Screen Resolution 1680x1050 Keyboard Logitech Wave Mouse CM Sentinel PSU Corsair HX650W Case Cooler Master Storm Scout Cooling Corsair H80 2x12cm Noctua NF P12 , 2x14cm case fans Hard Drives Intel X25 M 120GB SSD,
Seagate Barracuda 500GB SATA2 7200rpm 32MB cache, Seagate Barracuda 1TB SATA2 7200rpm 32MB cache, Internet Speed Dismal Other Info eSATA ports,
External eSATA Seagate 500GB SATA2 7200rpm,
External USB WD 500GB |
10-21-2009
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#3 | | |
Malzie, can you give us details about your system (if possible fill in the system specs)? There are severa things that mighg cause that. First one to try is indeed to burn the disc at a lower speed.
And, welcome to the forums! | My System Specs | | System Manufacturer/Model Number Wally, Innc. OS Windows 7 x64 finally! CPU AMD Athlon II X2 240 Motherboard Biostar TA790GX XE Memory OCZ Platinum 4GB DDR2 1066 (will not work past 800MHz) Graphics Card MSI R4670-MD1G Radeon HD 4670 1GB 128-bit GDDR3 Sound Card ATI High Definition Audio Device Realtek ALC888 Monitor(s) Displays HP w19e Screen Resolution 1440x900 Keyboard wired, many keys Mouse HP wireless, 2 buttons, 1 wheel PSU Athena Power Micro ATX 400W Case HEC 6T 6T10BB Black MicroATX Mini Tower Cooling stock Hard Drives Western Digital Caviar Green WD5000AADS 500GB SATA
Western Digital Caviar Blue WD5000AAKS 500GB SATA Internet Speed DSL 2Mb (recently getting 1.65M!) |
10-21-2009
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#4 | | |
my specs are
mobo: GA-P55-UD3L
Processor: Intel Core i5-750 Lynnfield 2.66GHz
Mem: G.SKILL 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1333
HDD: Western Digital Caviar Green WD6400AACS 640GB
GPU: GeForce GTX 260
hah! Here is my build on newegg still Newegg.com - Once You Know, You Newegg
talk about convenient | My System Specs | | System Manufacturer/Model Number Home Built OS Windows 7 CPU Intel Core i5-750 Lynnfield 2.66GHz Motherboard GIGABYTE GA-P55-UD3L Memory G.SKILL 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1333 Graphics Card MSI GeForce GTX 260 Sound Card Onboard Realtek ALC888 Monitor(s) Displays Acer 20" Screen Resolution 1600 x 900 PSU OCZ ModXStream Pro 600W Case Antec Two Hundred Hard Drives Western Digital Caviar Green 640G |
10-21-2009
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#5 | | Xp Pro SP3 x64, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz) |
Nice custom build from NewEgg
Gotta love them
Almost bet it is a corrupted file from the 8x DVD burn, try 2x or 4x " Doc " | My System Specs | | System Manufacturer/Model Number Built them myself, Science Experiments ! OS Xp Pro SP3 x64, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz) CPU AMD-64 3000mhz, AMD-32 2400mhz, AMD-64 3200mhz, AMDx64 2.8G Motherboard SIS 755, ECS-K8M890M-M (Ult 7600), & others Memory 2gb, 4gb on the Ult 7600, 4gb on Technet RTM Graphics Card Draw my own Graphics, several nVidia cards Sound Card on motherboard Monitor(s) Displays 19" flat scr, 19" Acer widescr, 22" Emprex Widescr, 23" Acer Screen Resolution 1280 x 1024, 1440 x 900, 1920 x 1080 Keyboard Compaq & Dell recycled from GoodWill Mouse Made in China Optical Wired Mouse PSU 430w, 550w, 600w, etc Case All Generic Full Towers Cooling Open Air & a few fans Hard Drives 6 pata Ide HD's & 2 Sata HD's
added 80gb external on Ult 7600 computer,
several extra 1tb & 2TB SATA HD's Internet Speed Fast Cable InterNet Other Info Linksys Routers, switches, & Hubs
Too Many USB Flash Drives to count, Biggest is 64GB !
Eight computers in my home network.
Twelve computers at my business network.
Linked via TeamViewer !
Lots of old used spare computer parts everywhere! |
10-21-2009
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#6 | | |
thanks! yeah i was on a budget and i think i didnt pretty good. I too thought it may be a burn issue and just tried mounting it and going from there but after the restart it kept expanding files til about 40 -50+ % the came up with a missing or corrupt file. I know its not the ISO because i watched my teacher use it.
also i did some research and lsi_sas is a so called "massRAID" driver... or something along those lines. Why is it looking for a raid driver when i only have one drive? | My System Specs | | System Manufacturer/Model Number Home Built OS Windows 7 CPU Intel Core i5-750 Lynnfield 2.66GHz Motherboard GIGABYTE GA-P55-UD3L Memory G.SKILL 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1333 Graphics Card MSI GeForce GTX 260 Sound Card Onboard Realtek ALC888 Monitor(s) Displays Acer 20" Screen Resolution 1600 x 900 PSU OCZ ModXStream Pro 600W Case Antec Two Hundred Hard Drives Western Digital Caviar Green 640G |
10-21-2009
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#7 | | |

Quote: Originally Posted by Malzie thanks! yeah i was on a budget and i think i didnt pretty good. I too thought it may be a burn issue and just tried mounting it and going from there but after the restart it kept expanding files til about 40 -50+ % the came up with a missing or corrupt file. I know its not the ISO because i watched my teacher use it.
also i did some research and lsi_sas is a so called "massRAID" driver... or something along those lines. Why is it looking for a raid driver when i only have one drive? At a guess,
Windows installers may load (temporarily) many drivers for use during the install process. If memory serves, the list of drivers was displayed as they loaded by the XP installer, but not by Vista or 7. (Most of them aren't need by a specific set of hardware.) If your install DVD is corrupt, the install may fail while it's trying to load those unnecessary drivers.
I don't know about burning speed. I burned the .iso of a variety of Windows 7 betas (including the legitimate ones) to DVD using Nero. I let it use its default burn rate, 16X. I also had it perform a verification after the burn. Every burn passed verification, and every disk worked as a Windows 7 installer. A lower burn speed may help you, but maybe not.
If you can find the hash codes for the .iso you have, you'd do well to verify it.
As an alternative, you could create a bootable 4GB USB flash drive, and install from that: Use a USB Key to Install Windows 7—Even on a Netbook
You'd need a utility that can mount an .iso, so you can copy the files from it to the flash drive. I use MagicIso. It's shareware, but I think that there are free utilities that can do it. | My System Specs | | System Manufacturer/Model Number homegrown OS Windows 7 Pro X64 SP1 CPU Intel Core I7-3930k Motherboard Asus P9X79 Pro Memory 16 GB Gskill DDR3-2133 Graphics Card eVGA GTX680 Sound Card Creative X-Fi Titanium Monitor(s) Displays As PA246Q Screen Resolution 1920 X 1200 Keyboard cheap Logitech USB Mouse Microsoft Intellimouse Explorer (old optical) USB PSU PCP&C Silencer 750 Crossfire Case Silverstone FT02 Cooling Noctua NH-D14 Hard Drives Corsair Force GT, 120 GB
WDC 1.5TB Caviar Black Internet Speed 6Mb cable Other Info Pioneer BDR-205
Samsung SH-203B
Monsoon 5.1 speakers |
10-22-2009
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#8 | | |

Quote: Originally Posted by bobkn 
Quote: Originally Posted by Malzie thanks! yeah i was on a budget and i think i didnt pretty good. I too thought it may be a burn issue and just tried mounting it and going from there but after the restart it kept expanding files til about 40 -50+ % the came up with a missing or corrupt file. I know its not the ISO because i watched my teacher use it.
also i did some research and lsi_sas is a so called "massRAID" driver... or something along those lines. Why is it looking for a raid driver when i only have one drive? At a guess,
Windows installers may load (temporarily) many drivers for use during the install process. If memory serves, the list of drivers was displayed as they loaded by the XP installer, but not by Vista or 7. (Most of them aren't need by a specific set of hardware.) If your install DVD is corrupt, the install may fail while it's trying to load those unnecessary drivers.
I don't know about burning speed. I burned the .iso of a variety of Windows 7 betas (including the legitimate ones) to DVD using Nero. I let it use its default burn rate, 16X. I also had it perform a verification after the burn. Every burn passed verification, and every disk worked as a Windows 7 installer. A lower burn speed may help you, but maybe not.
If you can find the hash codes for the .iso you have, you'd do well to verify it.
As an alternative, you could create a bootable 4GB USB flash drive, and install from that: Use a USB Key to Install Windows 7—Even on a Netbook
You'd need a utility that can mount an .iso, so you can copy the files from it to the flash drive. I use MagicIso. It's shareware, but I think that there are free utilities that can do it. Yeah like I had said I thought it may be the DVD causing the trouble and so I tried just mounting the original image file and installing that way. When it got to the part where I can control the drive once again there are no options to format or setup a new partition. Just simply load driver and next.
I also tried installed from a Flash Key and same thing.
I also considered just downloading the driver but I have no idea which driver I need, or even where to get lsi_sas2.sys. I am so very frustrated! | My System Specs | | System Manufacturer/Model Number Home Built OS Windows 7 CPU Intel Core i5-750 Lynnfield 2.66GHz Motherboard GIGABYTE GA-P55-UD3L Memory G.SKILL 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1333 Graphics Card MSI GeForce GTX 260 Sound Card Onboard Realtek ALC888 Monitor(s) Displays Acer 20" Screen Resolution 1600 x 900 PSU OCZ ModXStream Pro 600W Case Antec Two Hundred Hard Drives Western Digital Caviar Green 640G |
10-22-2009
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#9 | | |
I also tried installed from a Flash Key and same thing.
I also considered just downloading the driver but I have no idea which driver I need, or even where to get lsi_sas2.sys. I am so very frustrated![/QUOTE]
As has been stated in this thread there have been numerous issues with DVD installations, the most crucial being burn speed.
This issue started being visible in the RC-1 7100 build and manifested itself in the RTM release. As has been suggested in the Installation Sticky use the slowest speed possible! Also many members have had greater success using the bootable key drive option.
My experience was extremely challenging over a 3 day period where I went from RC-1 to RTM, my installation bombed after installation progressed up to: "Unable to continue, missing CD/DVD drivers".
I utilised both install methods which we successfully concluded using the "Upgrade" method vs. a clean install.
Regards,
Adrian | My System Specs | | System Manufacturer/Model Number Custom Build OS Windows 7 7600 1 X64 CPU AMD PHENOM II X 550 PROCESSOR 3.1 ghz Motherboard ASUS M4A78-TE Memory Corsair 4 gig ddr 3 Graphics Card ati radeon 3300 Sound Card ati hd Monitor(s) Displays syncmaster 2033sw Screen Resolution 1600X900 60 hz refresh PSU antec_550 watt Case cooler master GLite Cooling stock_heat sink Hard Drives twin_seagates SATA's 1 TB & 500 Gig, hitachi_slimline 160 gig Internet Speed 20mbs up/ 1.5mbs down Other Info favorite child "stewie"
favorite dog "brian" |
10-22-2009
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#10 | | |
If you wish to avoid the DVD image problem, try extracting the contents of the DVD/ISO to a separate drive/partition and run the setup.exe file from there... | My System Specs | | System Manufacturer/Model Number HP Pavillion 601 OS Windows 7 Ultimate CPU Intel P4 3.4Ghz Dual Processor Motherboard Austek Memory 2GB Graphics Card Integrated 82915G Chipset 128MB Sound Card Intel HD integtrated Monitor(s) Displays HP2009m 20' HD Wide Screen Screen Resolution 1600x900 Hard Drives WD 250GB WD 500GB External Internet Speed 30mb Windows 7 failed to install - Missing driver problems? All times are GMT -5. The time now is 04:29 PM. |  |