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Windows 7: Carrying-out a in-place install/upgrade

15 Sep 2013   #1

Windows 7 Professional x64
Carrying-out a in-place install/upgrade

I am trying to carry out an in-place upgrade install to sort the issues out I am experiencing in Windows. Unfortunately, the install, when it carries out the compatibility report, tells me I cannot upgrade because I have a newer version installed?

Can someone help please?

Many thanks

My System SpecsSystem Spec

15 Sep 2013   #2

Win7 Ultimate X64

Sounds like you may be trying to install original windows 7 media on to a system that has already been updated with SP1 (service pack 1)
You can either uninstall SP1 and try again or by far the easiest would be to update your install media with latest version
Have a look at this link and follow steps 1 & 2 to get yourself a new .iso with SP1 already included
Clean Reinstall - Factory OEM Windows 7
My System SpecsSystem Spec
15 Sep 2013   #3

Windows 7 Professional x64

As I am registered blind, the steps you have given me Pauly may be out of my comfort zone I am wondering if just purchasing another Windows 7 Pro x64 would be a better alternative? What do you think?

If I take the uninstalling SP1 route, how do I go about that please?

Many thanks for your time.
My System SpecsSystem Spec

15 Sep 2013   #4
Microsoft MVP


There is no reason to buy another copy of Windows 7 as the one you have on there can be reinstalled as often as you please.

Pauly provided you with a link to a tutorial which shows how to get a perfect reinstall, but since you only want to do a Repair Install then you only need to download and burn to DVD or write to flash stick the licensed version you have on there now from Steps 1 and 2.

If this is the Windows 7 Pro 64 bit in your profile then you'd want to download this now: X17-59186.iso

Then you'd install Windows 7 USB-DVD Download Tool to write the .iso file to flash stick or burn to DVD. You want the bootable installer in case you need to run Startup Repair later.

Now you'd run the Setup file from the disk or flash stick to do the Repair Install. If you have any further problems let us know. Perhaps you'd also like to describe the problems you're having which led you to want to Repair Install as there may be other fixes indicated.
My System SpecsSystem Spec
16 Sep 2013   #5

Windows 7 Professional x64

Sincere apologies for the tardy reply Paul and Greg, I've been upgrading/reinstalling Windows per your suggestions.

All of the issues bar one have been sorted I couldn't install updates for some reason but that has sorted itself by the reinstall. The only other issue I still have is the 'Could not load IDS_WINDOWS_TITLE error when I open a graphic.

Thanks again guys
My System SpecsSystem Spec
16 Sep 2013   #6
Microsoft MVP


What type of Graphics are these that you are opening?

Is your Display adapter fully up to date? Are all Important and Optional Windows Updates installed - check now?

Are you using only the tools and methods from Clean Reinstall - Factory OEM Windows 7
and did you wipe or delete all partitions during the reinstall as suggested?

Did you notice when the error began, after which set of Updates or Program installation? This is why it says in the tutorial to take time installing programs so you can monitor performance between each.

If you think you know when the error began, System Restore to before that point to see if it persists. If not give more time between each subsequent Program install to see which is causing the issue. If so, keep working backward in System Restore.
My System SpecsSystem Spec
16 Sep 2013   #7

Windows 7 Professional x64

The graphics and photos I try and open are mixed i.e photos are JPEG.

Display adaptor is up-to-date as our Windows updates (now)

I have had the error for about four/five months now but have been unsuccessful in finding a solution to it.

My registered copy of Windows 7 x64 is the full retail version, not a OEM version.

My System Restore was corrupt and not working, this was one of the reasons I used the in-place reinstall.

No, I did not delete the partition as you mention. With me being registered blind I don't catch all written on-line, can I do this now?

Many thanks
My System SpecsSystem Spec
16 Sep 2013   #8
Microsoft MVP


It would be best to wipe the HD first with Clean command from Disk - Clean and Clean All with Diskpart Command so we know that stray or infected code isn't responsible.

Then the only issue could be hardware, perhaps a failing Display adapter which can be checked by trying another, or something during the install that goes awry. This is why it's extra important to do a Diagnostic install giving time between each groups of Updates and then each program install to test performance to pinpoint when the problem arises.

It is an obscure error that isn't found by Google. Maybe someone else knows what it's about. I'll ask in our lounge.
My System SpecsSystem Spec
16 Sep 2013   #9

Windows 7 Pro. 64/SP-1

What security programs do you use. I have found this. Might help and might not. This IDS might be part of Kaspersky

Intrusion detection system - Wikipedia, the free encyclopedia
My System SpecsSystem Spec
18 Sep 2013   #10

Windows 7 Professional x64

I actually do use Kaspersky Internet Security LB, would you think this may be the problem?

Many thanks
My System SpecsSystem Spec

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