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Windows 7: Runtime error (access violation)

15 Sep 2013   #1

Windows 7 Utimate 32 bit
 
 
Runtime error (access violation)

Hello,
I have a problem during the installion of a software (the software is Battery 4 by Native Instrument)
When the installation starts, this error occurs:

Runtime error in setup script:

Line 438: access violation at address 74A715DA in module 'version.dll'. Read of address 00000004


So I cannot complete the installation.
How can I fix this error?

Thanks

My System SpecsSystem Spec
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16 Sep 2013   #2

Desk1 8 Pro / Desk2 7 Home Prem / Laptop 8 Pro all 64bit
 
 

Hello and welcome MBMB mate try a sfc and chkdsk first see if the system is up to scratch and then if that comes back ok well I suppose you could scan the software disk for malware or just get back to the manufacturers re the problem it may be incompatible with Windows??

Get the Malwarebytes and when up and running set it to scan the D: drive with that disk in.

SFC /SCANNOW Command - System File Checker

Disk Check

Malwarebytes : Malwarebytes Anti-Malware removes malware including viruses, spyware, worms and trojans, plus it protects your computer < watch out for the trial tick box untick it or it will annoy the heck out of you.
My System SpecsSystem Spec
16 Sep 2013   #3
Microsoft MVP

 

In addition try rightclicking the .exe to Run As Admin.
My System SpecsSystem Spec
.


17 Sep 2013   #4

Windows 7 Utimate 32 bit
 
 

THANK YOU VERY MUCH!!!

I fixed the error! I used the sfc /scannow command and now it's alright!!!
My System SpecsSystem Spec
17 Sep 2013   #5

Desk1 8 Pro / Desk2 7 Home Prem / Laptop 8 Pro all 64bit
 
 

Quote   Quote: Originally Posted by MBMB View Post
THANK YOU VERY MUCH!!!

I fixed the error! I used the sfc /scannow command and now it's alright!!!
Glad to hear it's done mate
My System SpecsSystem Spec
Reply

 Runtime error (access violation)





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