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Windows 7: Please Help

17 Sep 2013   #11
gregrocker

 

Boot into BIOS setup to see if the HD is detected. If not reseat, reinstall or if necessary replace the HD until it appears.

If so the error almost always means the installer is bad. Try another ISO for your licensed version from Clean Reinstall - Factory OEM Windows 7 but this time write to stick with UltraISO Software To Create Bootable USB Flash Drive. Be sure to use the format button first as shown in tutorial steps.


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18 Sep 2013   #12
andrewm1

windows 7 ultimate x 64bit
 
 

Thanks it turned out that it was not detected
Installed a spare Hdd now all is ok
Thank you for your help
My System SpecsSystem Spec
21 Sep 2013   #13
andrewm1

windows 7 ultimate x 64bit
 
 

Hi i am having problems again
this time the screen has lines across and makes a fast tatatatata noise (sorry but that's the best way i can explain it) she switched off the laptop and restarted it and it seamed OK .I have enclosed a S/F Diagnostic report in a zip file attachment
if someone would care to look and give advice (After i done the report i have updated all the drivers)
Thanks


Attached Files
File Type: zip New WinZip File.zip (366.5 KB, 1 views)
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21 Sep 2013   #14
gregrocker

 

Did you folow the steps in Clean Reinstall - Factory OEM Windows 7exactly? It doesn't sound like it if you are changing out a bunch of drivers.

Which drivers were missing after all rounds of Important and Optional Windows Updates were installed? Where did you import them from?

What is the current Display driver?
My System SpecsSystem Spec
22 Sep 2013   #15
andrewm1

windows 7 ultimate x 64bit
 
 

The HDD was cleaned with diskpart then i installed windows 7 via a usb as the dvd drive is not working.
After i done all the windows updates (yesterday morning) it installed all the required drivers for the laptop (hp dv6500) since then it seems ok (time will tell)
My System SpecsSystem Spec
22 Sep 2013   #16
gregrocker

 

So to be clear: you are saying that Windows Update provided all of your drivers, correct?

I also asked you what is the currently installed Display driver? Compare it with the one on the HP Support Downloads webpage for your model.
My System SpecsSystem Spec
22 Sep 2013   #17
andrewm1

windows 7 ultimate x 64bit
 
 

Thanks will do
Windows installed all the drivers for the hp
My System SpecsSystem Spec
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 Please Help




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