Student download not working


  1. Posts : 5
    vista, 7
       #1

    Student download not working


    HI - got my email with the link to the Digital River Download site, but keep getting either "site not available" or "you have made too many downloads" messages.

    Anyone else having problems?

    Rick
      My Computer


  2. Posts : 11,840
    64-bit Windows 8.1 Pro
       #2

    How many times have you downloaded Windows 7?


    PS... clear your cookies and try again...
      My Computer


  3. Posts : 7
    Win XP, 7 and Ubuntu 9.04
       #3

    Hello,

    I have downloaded my student pro 32 bit edition without any problems.
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    hc25036 said:
    HI - got my email with the link to the Digital River Download site, but keep getting either "site not available" or "you have made too many downloads" messages.

    Anyone else having problems?

    Rick

    Half of the student body probably has that message
      My Computer


  5. Posts : 5
    vista, 7
    Thread Starter
       #5

    Probably tried 15 times and clearing the cookies hasn't helped - the web page has a count in the message that goes up by one every time I try, currently at 50 which is way more than the reality.

    Mailed Digital River but not going to hold my breath for a reply! This is for the 64 bit pro version
      My Computer


  6. Posts : 1
    Windows 7
       #6

    I am in the same boat, link wouldn't download file, then I tired to many times and started getting that message. Also trying to download pro 64bit.
      My Computer


  7. Posts : 28,845
    Win 8 Release candidate 8400
       #7

    Guys

    By constantly trying to ping the dl page you are actually making it less likely that it will be available. We all knew that servers thru out the world would be overloaded, it will clear if you give it a chance

    ken
      My Computer


  8. Posts : 11,840
    64-bit Windows 8.1 Pro
       #8

    Contact your program administrator....
      My Computer


  9. Posts : 5
    vista, 7
    Thread Starter
       #9

    That's good advice, but why is only the 64-bit pro version?
      My Computer


  10. Posts : 5
    vista, 7
    Thread Starter
       #10

    Well - I'm amazed!


    Just received an email from Digital River about my failed download - they have refunded the full costs and I can keep the software (I can now access the download) and the DVD free of charge.

    Score one to Microsoft!
      My Computer


 

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