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Windows 7: Windows upgrade starter to premium current key not valid for upgrade

03 Oct 2013   #1
curiouscat

Windows 7 starter 32 bit
 
 
Windows upgrade starter to premium current key not valid for upgrade

I have got myself into a bit of a mess.

I installed my version of windows starter on my mom's PC which was previously running vista. To see if it improved the performance or if the laptop itself was rubbish. It did so I purchased an upgrade to windows home premium. When I enter the upgrade key it says I need the current key is invalid for upgrade and that I need to phone a number. Does this mean the software I brought is useless. I didn't want to buy a disc as I had read that using a upgrade key meant everything was kept. Is there anyway I can use the software I've brought. The computer recognises the key as an upgrade one.


Thanks.


My System SpecsSystem Spec
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03 Oct 2013   #2
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Quote:
I installed my version of windows starter on my mom's PC which was previously running vista.
You can not use the Windows Starter from your Notebook on your mother PC.
Doing so would be a invalid upgrade.
My System SpecsSystem Spec
03 Oct 2013   #3
curiouscat

Windows 7 starter 32 bit
 
 

So would purchasing a new upgrade key work from where we are? I don't want to reinstall vista
My System SpecsSystem Spec
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03 Oct 2013   #4
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

See: Upgrading from Windows Vista to Windows 7 - Help & How-to - Microsoft Windows

theog is correct, the starter is invalid upgrade path (illegal copy)

But since you have purchased an upgrade, the best thing to do is call MS and explain your situation. The number should be available at install time
or see if this points you in the right direction: Activating Windows: frequently asked questions
My System SpecsSystem Spec
03 Oct 2013   #5
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Quote:
It did so I purchased an upgrade to windows home premium.
As you have the Upgrade from lower Windows 7 version to home premium, you need to buy the upgrade from Win XP/Vista to Windows 7 home premium which comes with DVD.
My System SpecsSystem Spec
03 Oct 2013   #6
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Good point theog, I completely missed what upgrade it was that OP had purchased.
Quote   Quote: Originally Posted by theog View Post
As you have the Upgrade from lower Windows 7 version to home premium, you need to buy the upgrade from Win XP/Vista to Windows 7 home premium which comes with DVD.
My System SpecsSystem Spec
03 Oct 2013   #7
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

You are welcome.
My System SpecsSystem Spec
03 Oct 2013   #8
gregrocker

 

Did you buy a Home Premium Upgrade key?

If so Clean Install Windows 7 with the Home Premium installer which you can download from Clean Reinstall - Factory OEM Windows 7 and burn to disk or write to bootable flash stick with the tool also provided.

Boot the installer, if any OS is on the HD the installer will see and allow use of Upgrade key during install. If not leave the key blank and afterwards do the quick workaround shown in Option 3 of Clean Install with a Upgrade Windows 7 Version to activate with an Upgrade version key on a cleaned or new HD.
My System SpecsSystem Spec
04 Oct 2013   #9
curiouscat

Windows 7 starter 32 bit
 
 

Thanks all. :-)
My System SpecsSystem Spec
04 Oct 2013   #10
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Quote   Quote: Originally Posted by theog View Post
Quote:
It did so I purchased an upgrade to windows home premium.
As you have the Upgrade from lower Windows 7 version to home premium, you need to buy the upgrade from Win XP/Vista to Windows 7 home premium which comes with DVD.
Quote   Quote: Originally Posted by gregrocker View Post
Did you buy a Home Premium Upgrade key?

If so Clean Install Windows 7 with the Home Premium installer which you can download from Clean Reinstall - Factory OEM Windows 7 and burn to disk or write to bootable flash stick with the tool also provided.

Boot the installer, if any OS is on the HD the installer will see and allow use of Upgrade key during install. If not leave the key blank and afterwards do the quick workaround shown in Option 3 of Clean Install with a Upgrade Windows 7 Version to activate with an Upgrade version key on a cleaned or new HD.
You need to install a Lower version first & Activate, or product key will be invalid.
My System SpecsSystem Spec
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 Windows upgrade starter to premium current key not valid for upgrade




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