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Windows 7: Can’t see drivers of my laptop when booting with Windows 7 DVD,

03 Oct 2013   #1
Jamal NUMAN

Windows 7 Ultimate x64
 
 
Can’t see drivers of my laptop when booting with Windows 7 DVD,

Can’t see drivers of my laptop when booting with Windows 7 DVD,

I wanted to format my laptop (HP EliteBook 8770w) and thus I booted with my windows 7 DVD but at the step of “Where do you want to install windows”, I can’t find any driver. As the “load driver” button is clicked, I got the message shown on the attached screenshot.

What might be the issue here?

Is there some settings at the BIOS level that make the drivers appear?

Thank you

Best

Jamal




Attached Thumbnails
-img_0524.jpg   -img_0521.jpg   -img_0522.jpg  
My System SpecsSystem Spec
.

03 Oct 2013   #2
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Will the HDD show in BIOS?
If YES.
You need to download sata controller drivers the HP web site.
SATA Driver - Load in Windows 7 or Vista Setup
My System SpecsSystem Spec
03 Oct 2013   #3
Jamal NUMAN

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by theog View Post
Will the HDD show in BIOS?
If YES.
You need to download sata controller drivers the HP web site.
SATA Driver - Load in Windows 7 or Vista Setup
Many thanks theog for the help,

I checked the system information from the BIOS but I couldn’t see the hard drive (attached)

Why the BIOS is not providing information about the Hard Disk?


Attached Thumbnails
-img_0525.jpg   -img_0526.jpg  
My System SpecsSystem Spec
.


03 Oct 2013   #4
Sardonicus

Windows 7 Home Premium 64 bit
 
 

Go to your System Configuration, and check your drive settings.
You can also try resetting the BIOS to default settings.
My System SpecsSystem Spec
03 Oct 2013   #5
Jamal NUMAN

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Sardonicus View Post
Go to your System Configuration, and check your drive settings.
You can also try resetting the BIOS to default settings.


Many thanks Sardonicus. It works. I set the Sata Device mode to be “IDE” (attached)

Thanks

Best

Jamal


Attached Thumbnails
-clip_150.jpg  
My System SpecsSystem Spec
03 Oct 2013   #6
gregrocker
Microsoft MVP

 
 

I would want SATA controller set to AHCI for latest features.

The prompt for drivers can also mean a bad installer. Did it complete install in IDE mode? If not try a new ISO burned/written using tool provided in Clean Reinstall - Factory OEM Windows 7 which steps will assure a perfect install, even for retail.
My System SpecsSystem Spec
03 Oct 2013   #7
Jamal NUMAN

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by gregrocker View Post
I would want SATA controller set to AHCI for latest features.

The prompt for drivers can also mean a bad installer. Did it complete install in IDE mode? If not try a new ISO burned/written using tool provided in Clean Reinstall - Factory OEM Windows 7 which steps will assure a perfect install, even for retail.


Many thanks gregrocker. It works fine

Best

Jamal
My System SpecsSystem Spec
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 Can’t see drivers of my laptop when booting with Windows 7 DVD,




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