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Windows 7: Installed 32 Bit On Accident


22 Oct 2009   #1

Windows 7 Home Premium
 
 
Installed 32 Bit On Accident

I accidentally downloaded the incorrect student version from Digital River. I meant to go with the 64 bit but installed the 32 bit. I'd already done the install before I realized my error. I contacted Digital River and they are refunding my money for the 32 bit purchase. I have since purchased the 64 bit version but can't figure out how to install it. I'm getting an error message when I try to do the install. Is there something I'm doing wrong? I'm pretty confused right now.


My System SpecsSystem Spec
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22 Oct 2009   #2

Windows 7 Ultimate (x64) SP1
 
 

Quote   Quote: Originally Posted by adam42381 View Post
I accidentally downloaded the incorrect student version from Digital River. I meant to go with the 64 bit but installed the 32 bit. I'd already done the install before I realized my error. I contacted Digital River and they are refunding my money for the 32 bit purchase. I have since purchased the 64 bit version but can't figure out how to install it. I'm getting an error message when I try to do the install. Is there something I'm doing wrong? I'm pretty confused right now.
Welcome to the forums...

What error message are you getting? And at what point are you getting it?
My System SpecsSystem Spec
22 Oct 2009   #3

Vista Ult 64 bit Seven Ult RTM x64
 
 

Hello Adam,

Welcome to Seven Forums.

Sure would help to know what the error message says. Are you doing a clean install?

Gary
My System SpecsSystem Spec
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22 Oct 2009   #4

Windows 7 Home Premium
 
 

Here is the error message I get when I click on the .exe file:

Unloading The Box

We are unable to create or save new files in the folder in which this application was downloaded. Please check the folder properties to make sure that you have security permission on the folder to write files and that the folder is not read-only.

I wasn't doing a clean install (or hadn't planned on it). I can't figure out how to burn the ISO file to create a bootable disc.
My System SpecsSystem Spec
22 Oct 2009   #5

Windows 7 Ultimate (x64) SP1
 
 

Quote   Quote: Originally Posted by adam42381 View Post
Here is the error message I get when I click on the .exe file:

Unloading The Box

We are unable to create or save new files in the folder in which this application was downloaded. Please check the folder properties to make sure that you have security permission on the folder to write files and that the folder is not read-only.

I wasn't doing a clean install (or hadn't planned on it). I can't figure out how to burn the ISO file to create a bootable disc.
maybe this will help: Make bootable iso from student d/l
My System SpecsSystem Spec
22 Oct 2009   #6

Windows 7 Home Premium
 
 

I read a couple places that said that deleting and re-downloading the student files may fix the error. I'm going to try that and see what happens. Thanks for your help. I'll be back later if I have further issues (which I'm sure I will)...
My System SpecsSystem Spec
22 Oct 2009   #7

Windows 7 x64
 
 

Are you using an Upgrade version of the software, and did you activate the 32 bit version? Or, do you have a way to reinstall a qualifying OS if you need to?
My System SpecsSystem Spec
22 Oct 2009   #8

Windows 7 Home Premium
 
 

Quote   Quote: Originally Posted by Saltgrass View Post
Are you using an Upgrade version of the software, and did you activate the 32 bit version? Or, do you have a way to reinstall a qualifying OS if you need to?
This is the student upgrade version which I downloaded. I already activated the 32 bit version and I don't have a way of reinstalling Vista. Is this going to be a major issue?
My System SpecsSystem Spec
22 Oct 2009   #9

Windows 7 Home Premium
 
 

I was finally able to burn the ISO file to a DVD but now I can't get my PC to boot from the DVD. Any suggestions?
My System SpecsSystem Spec
23 Oct 2009   #10

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Quote   Quote: Originally Posted by adam42381 View Post
I was finally able to burn the ISO file to a DVD but now I can't get my PC to boot from the DVD. Any suggestions?
Did you set the BIOS to boot from the DVD first?

You can also hit F12 (or another key, depending on you computer) to get 'boot options' during the initial start up. It will usually show on your screen. You may need to hit the key repeatedly.
My System SpecsSystem Spec
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 Installed 32 Bit On Accident




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