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Windows 7: Error Unloading the Box


23 Oct 2009   #1

Windows Vista Business 32 bit
 
 
Solved: Error Unloading the Box

I have received the download files for the windows 7 upgrade from digital river, but when I run the main file it says unloading the box and then returns the following error message about 30% of the way through:

---------------------------
Unloading the Box
---------------------------
An error was encountered.

Unspecified error
---------------------------
OK
---------------------------

How can I fix this? It happens every time. Is there anywhere else I can look?

My System SpecsSystem Spec
.

23 Oct 2009   #2

Windows 7 Ultimate (x64) SP1
 
 

Quote   Quote: Originally Posted by Reactor5 View Post
I have received the download files for the windows 7 upgrade from digital river, but when I run the main file it says unloading the box and then returns the following error message about 30% of the way through:

---------------------------
Unloading the Box
---------------------------
An error was encountered.

Unspecified error
---------------------------
OK
---------------------------

How can I fix this? It happens every time. Is there anywhere else I can look?
Welcome to the forums....
A number of people have had a similar problem solved by downloading again
My System SpecsSystem Spec
23 Oct 2009   #3

Windows Vista Business 32 bit
 
 

I've re-downloaded once, but once more surely can't hurt. I think the limit is 5 from what I've read. Thank you for your quick response! I'll update the thread with what I find.
My System SpecsSystem Spec
.


23 Oct 2009   #4

Windows Vista Business 32 bit
 
 

Yeah, it still happens. What else can I try?
My System SpecsSystem Spec
23 Oct 2009   #5

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Reactor5 View Post
I have received the download files for the windows 7 upgrade from digital river, but when I run the main file it says unloading the box and then returns the following error message about 30% of the way through:

---------------------------
Unloading the Box
---------------------------
An error was encountered.

Unspecified error
---------------------------
OK
---------------------------

How can I fix this? It happens every time. Is there anywhere else I can look?
You need to re-download the files

Ken
My System SpecsSystem Spec
23 Oct 2009   #6

Windows Vista Business 32 bit
 
 

Again, I did re-download the files. This still happens.
My System SpecsSystem Spec
23 Oct 2009   #7

Windows XP
 
 

I'm having the same exact problem. I've re downloaded the files 3 times just in case, and still, I receive that error.
My System SpecsSystem Spec
23 Oct 2009   #8

Windows 7 Professional 64-Bit
 
 

If you are receving this problem at the end of extraction, and you got 64-bit from Digital River but you are attempting to extract the files on a 32-bit system, you will get a writing error. More info here:

Make bootable iso from student d/l

But if it happens during the middle of the extraction, I suspect it's a bad download or other problem.
My System SpecsSystem Spec
23 Oct 2009   #9

Windows Vista Business 32 bit
 
 

Alright Calamachino, let's try and figure some commonalities out. What OS are you using? Are you downloading through a school firewall or other such device?
My System SpecsSystem Spec
23 Oct 2009   #10

Windows XP
 
 

Quote   Quote: Originally Posted by Reactor5 View Post
Alright Calamachino, let's try and figure some commonalities out. What OS are you using? Are you downloading through a school firewall or other such device?
Hi, I'm using Windows XP Media Center Edition, version 2002, Service Pack 2. And I am upgrading to Windows 7 Professional Upgrade - 32 bit.

I am not downloading through a firewall, unless there is one enabled on my Netgear router I am unaware of.
My System SpecsSystem Spec
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 Error Unloading the Box




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