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Windows 7: Windows install : device drivers needed

23 Oct 2013   #1
Lukas123

Windows 7 Pro - 64bit
 
 
Windows install : device drivers needed

I'm having some issue with my computer, and to solve that I'm trying to install Windows 7 again. I've yet NOT managed to do that ever on this computer, which is about 1 year old. There's no multiboot or whatever, BUT, there is a RAID controller active, and RAID is actually enabled. Actually, now that I threw away all content, I can easily switch RAID to non-RAID, but that doesn't seem to help THIS problem:

I have a LEGAL copy of Windows7, which SHOULD be the Windows I had running. I never installed Windows initially since the shop did that for me.

OK, when I try to install Windows, at some point it says the device drivers are not present, and thus Windows cannot install. It keeps looping into the same error, if I boot from DVD.

I DID use my DVD drive on Windows when I was able to use my computer, I never had any issue with that. I don't understand what driver I need, when I am installing from DVD.

Either he totally cannot read the DVD, but how do I end up in Windows screen then ? Obviously, Windows want to start installation, but then fails over something. Maybe the disk is not valid (it is new though).

Any advice here ?

I disabled RAID for the moment, but that does not help anything. Before the re-installation, this setup (BIOS Intel Raid storage) did report an issue with 1 of both disks, but that error is gone now.

It's not clear if Windows is an issue here, but a clean system reacting this way, obviously something is wrong.


My System SpecsSystem Spec
.
23 Oct 2013   #2
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

SATA setting have been changed from RAID to ...?

Boot from win7 install DVD and do shift+f10 . See Command Prompt at Startup

In command prompt do:
Code:
diskpart
list  disk
exit
Do you see both disks (that were RAID)? Look at the disk size , so you know what is what. Assume it's disk 7 and 8 (replace with actual disk numbers!)
Code:
diskpart
select  disk  7
clean
select  disk  8
clean
exit
What happens?
My System SpecsSystem Spec
23 Oct 2013   #3
Lukas123

Windows 7 Pro - 64bit
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
SATA setting have been changed from RAID to ...?

Boot from win7 install DVD and do shift+f10 . See Command Prompt at Startup

In command prompt do:
Code:
diskpart
list  disk
exit
Do you see both disks (that were RAID)?
He says:
There are no fixed disks to show.
My System SpecsSystem Spec
.

23 Oct 2013   #4
Lukas123

Windows 7 Pro - 64bit
 
 

SATA setting have been changed from RAID to ...?

From striping, to off for now. I only use striping, or no RAID at all.
My System SpecsSystem Spec
23 Oct 2013   #5
Lukas123

Windows 7 Pro - 64bit
 
 

When I start from Windows 7, the first error thrown is : (in a black screen)

Windows failed to start. A recent hardware ... etc etc

(..)

Status: 0xc0000185

Info: the boot selection failed because a required device is inaccessible.




I then can continue however into the blue Windows install screens, but I don't get any far.
My System SpecsSystem Spec
23 Oct 2013   #6
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Lukas123 View Post
SATA setting have been changed from RAID to ...?

From striping, to off for now. I only use striping, or no RAID at all.
What possible settings do you have?

I assume RAID-0, RAID-1 and maybe RAID-5
But also AHCI and IDE or LEGACY?
My System SpecsSystem Spec
23 Oct 2013   #7
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Lukas123 View Post
When I start from Windows 7, the first error thrown is : (in a black screen)

Windows failed to start. A recent hardware ... etc etc

(..)

Status: 0xc0000185

Info: the boot selection failed because a required device is inaccessible.




I then can continue however into the blue Windows install screens, but I don't get any far.
From what device did you BOOT????
My System SpecsSystem Spec
23 Oct 2013   #8
Lukas123

Windows 7 Pro - 64bit
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
Quote   Quote: Originally Posted by Lukas123 View Post
When I start from Windows 7, the first error thrown is : (in a black screen)

Windows failed to start. A recent hardware ... etc etc

(..)

Status: 0xc0000185

Info: the boot selection failed because a required device is inaccessible.




I then can continue however into the blue Windows install screens, but I don't get any far.
From what device did you BOOT????
Should be DVD, but possible he's still trying from any of both ex-RAID disks. There's no other disks, so it can't be a big mistery. I've seen that error before, Windows was "fixed" by my computer shop already.
My System SpecsSystem Spec
23 Oct 2013   #9
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Lukas123 View Post
Quote   Quote: Originally Posted by Kaktussoft View Post
Quote   Quote: Originally Posted by Lukas123 View Post
When I start from Windows 7, the first error thrown is : (in a black screen)

Windows failed to start. A recent hardware ... etc etc

(..)

Status: 0xc0000185

Info: the boot selection failed because a required device is inaccessible.




I then can continue however into the blue Windows install screens, but I don't get any far.
From what device did you BOOT????
Should be DVD, but possible he's still trying from any of both ex-RAID disks. There's no other disks, so it can't be a big mistery. I've seen that error before, Windows was "fixed" by my computer shop already.
must be one of the harddisks. Can you temporary detach them form system and boot from DVD to prove I'm right?
My System SpecsSystem Spec
23 Oct 2013   #10
Lukas123

Windows 7 Pro - 64bit
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
Quote   Quote: Originally Posted by Lukas123 View Post
SATA setting have been changed from RAID to ...?

From striping, to off for now. I only use striping, or no RAID at all.
What possible settings do you have?

I assume RAID-0, RAID-1 and maybe RAID-5
But also AHCI and IDE or LEGACY?
From the Intel Raid tool I can only choose Striping or Mirroring

In the BIOS I can choose RAID, AHCI and IDE
My System SpecsSystem Spec
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 Windows install : device drivers needed




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