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Windows 7: A strange problem: screen turns off, then on


02 Nov 2013   #1

Windows 7 64 bit
 
 
A strange problem: screen turns off, then on

My wife has a very strange problem with her Windows 7 desktop: the screen will switch itself off after a while, which is expected and wanted, but it the immediately switches itself on again. Can this be caused by a program she has installed? And is there a way to easily figure out which one?


My System SpecsSystem Spec
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02 Nov 2013   #2

Windows 7 Professional 32-bit/Windows 8 64-bit/Win7 Pro64-bit
 
 

Does it say "Display driver stopped responding and has recovered" after the screen restarts?
My System SpecsSystem Spec
02 Nov 2013   #3

Windows 7 64 bit
 
 

No, it just wakes up; as soon as the screen goes to sleep, it wakes up. No errors, no messages.
My System SpecsSystem Spec
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02 Nov 2013   #4

Windows 7 home premium x64
 
 

The screen goes off according to the time on energy settings?
I mean, imagine that your energy settings tell your display to stand by after 5 minutes of idle time and what's happening is that it goes off after one, that means that what's turning the display off it's not windows itself. Could be a program, could be the display drivers, could be many things.

Can you please check?
My System SpecsSystem Spec
02 Nov 2013   #5

Microsoft Community Contributor Award Recipient

Windows 7 Pro 64 SP1
 
 

Quote   Quote: Originally Posted by j4nd3r53n View Post
No, it just wakes up; as soon as the screen goes to sleep, it wakes up. No errors, no messages.
This may be of assistance in letting you know what is waking your computer,

Lastwake Command
My System SpecsSystem Spec
02 Nov 2013   #6

Windows 7 64 bit
 
 

pedrotairum: Yes, exactly, it falls asleep as it is supposed to, that is not the problem. The problem is that it does not stay asleep, it immediately wakes up again. It is something that has started happening recently, after the system has worked well for a long time, so it is probably something she has installed by clicking yes when she shouldn't have.
derekimo: thanks for the tip, I will try that when I have an opportunity.
My System SpecsSystem Spec
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 A strange problem: screen turns off, then on




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