Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Cannot access Windows 7 PC

14 Nov 2013   #1

Windows 7 Pro - some 32b and some 64b
 
 
Cannot access Windows 7 PC

I am the I.T. department for an ophthalmology private practice. I'm new to this role here and have inherited a great many things. One of those is a series of HP / Windows 7 PCs. Currently, I am attempting to repurpose one of those PCs. For these machines, there is no historical trail whatsoever. I have neither the discs, nor the passwords to the accounts currently installed (including Admin password that is local to the machine).

All I really wish to do is restore the machine to factory default. However, I cannot access any user account on the machine. I know that there are many solutions out there, but cost is an issue as budgetary constraints require cost neutral options as frequently as possible.

Can someone recommend a way for me to prompt the machine to begin a restore, or even to just reset the passwords? Any help would be greatly appreciated. The product sticker on the machine states Windows 7 Pro OA.

-pete

My System SpecsSystem Spec
.

14 Nov 2013   #2
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

Hello Pete, and welcome to Seven Forums.

The link below at HP can help show you how to do a factory recovery at boot or with the recovery discs. You'll need to scroll down a bit to see those sections.

HP Support document - HP Support Center

Hope this helps,
My System SpecsSystem Spec
14 Nov 2013   #3

Windows 7 Pro - 64 bit
 
 

I have used this before to reset passwords on computers Offline Windows Password & Registry Editor

(Option Five)
User Account - Reset Password in Windows 7
My System SpecsSystem Spec
.


14 Nov 2013   #4
Microsoft MVP

 

If it has a readable Product Key on the COA sticker then you can also do a Clean Reinstall - Factory OEM Windows 7 without the HP bloatware. Everything needed is in the blue link.

This is a much preferred install to the factory pre-install which with HP has the worst load of bloatware in the industry, including duplicate utilities which interfere with better versions built into Windows 7.

Once you get a model install for your company you can capture it in a backup image, generalize it using SysPrep to move HD to another computer then deploy it to other PC's as needed.
My System SpecsSystem Spec
Reply

 Cannot access Windows 7 PC




Thread Tools




Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 09:18 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33