|20 Nov 2013||#1|
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Repair installation failing
I'd appreciate some help here if possible. My Asus is being a serious jerk after being invaded by some malware stuff thanks to a childish friend of mine. I got rid of most of that ( i think all of it). it seems my registry has been corrupted. The computer is running poorly, driver issues and freezing so i decided to do a repair installation to hopefully save some of my data. I'm pretty sure going about it the right way, being logged in already and running the set up from within the OS. It's not an OEM windows.
It won't let me do the 'Upgrade' using my one and only Windows 7 enterprise disc, the same installation disc used for the current OS. After it does the compatibility testing it is saying that my current installation is more up to date than the disc. Also it tells me these two drivers should be updated before upgrading:
-Intel Management engine Interface
- ATK0100 ACPI utility.
I checked these and both are allegedly up to date.
(When i do find an available driver update i get either "Access is denied" or "Can not find the file specified".)
I figured I would ask Sevenforums for some advice before i bite the bullet and do a fresh install without backing up data since i don't have the wherewithal to do this currently.
|My System Specs|
|21 Nov 2013||#2|
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How is it that you have Enterprise on an Asus notebook which ships with Home Premium? Is it being adminstered by an IT Pro in your company or organization as Enterprise does?
If not I suggest you use the licensed version on the COA sticker to do a Clean Reinstall - Factory OEM Windows 7. Everything you need is provided. The steps given will assure you get and keep a perfect install.
|My System Specs|
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