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Windows 7: Windows Resume Loader frozen

11 Jun 2010   #11

Windows 7 Pro x64


You saved my butt! Thanks! I don't have a PS/2 port on the back of my current system but going in and enabling the USB in the bios (WTF? It was off? Seriously?!) worked wonders!

I owe you one!


My System SpecsSystem Spec

23 Sep 2010   #12

windows 7

Im having the exact same issue. i dont have a single PS2 port on my computer, so i went out and bought a PS2 to USB converter cable so i could use one of the the old PS2 keyboards i have laying around. This gave me the Ability to access my BIOS finally, unfortunately as soon as my BIOS loads the keyboard locks up, and again i am unable to use the arrow keys to move up down etc. (IE: i am unable to select anything on the BIOS menu)

Is there even a way around this? or am i going to be forced to do a Manual BIOS reset?

Secondly, ive tried using the Boot CD to just reformat to get around this problem, but even the CD drive doesnt seem to kick into gear before the "Windows Resume Loader" screen pops up.

Any help would be greatly appreciated.
My System SpecsSystem Spec
23 Sep 2010   #13
Microsoft MVP


Borrow a USB keyboard to do install.
My System SpecsSystem Spec

23 Sep 2010   #14

windows 7

... The PC that im currently working on has no PS2 Slots on it only USB. I have a USB keyboard with it, but that appears to be part of the problem since i cannot even access BIOS with it. the USB keyboard is not broken as i can plug it into other computers i have around here and it works just fine.

Using a USB keyboard makes it so i cant make it a step further in is all. (IE: cant access bios, cant initiate reformatting)
My System SpecsSystem Spec
23 Sep 2010   #15
Microsoft MVP


See if you have a BIOS version update as a USB keyboard should work in BIOS.

Most BIOS updates can safely be installed from Windows now.

Can you perform one of these methods: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS
My System SpecsSystem Spec
23 Sep 2010   #16

windows 7

Thank you, after popping the CMOS battery and resetting i was finally able to get around windows system loader.
My System SpecsSystem Spec
12 Jan 2011   #17

Windows 7 Professional

Is there a way to just flat out disable windows resume loader? My laptop is fine and keyboard works at the Windows screen but I always have to choose that one option to delete restoration data. How do I just disable this feature? Anyone know?
My System SpecsSystem Spec
02 Feb 2012   #18

windows 7

same problem here but how do i get to the bios without my keyboard responding?? i have an hp touchsmart. thanks so much
My System SpecsSystem Spec
14 Jul 2012   #19
Lexy lew

Windows 7 ultimate x64

I have the same problem, how do I get into BIOS before I lose keyboard function. (it's a USB keyboard)
My System SpecsSystem Spec
05 Aug 2012   #20

windows 7 64bit home premium

I have just come across the exact same problem. It was like the previous person said. In the bios, periferals the USB keyboard was disabled. I enabled it and vola! I was able to get windows to start again ! Windows 7 is the most painful OS i have ever come across! Just sayin!
This site is great !! Lots of help !
My System SpecsSystem Spec

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