Problem with DVD drive after installation

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  1. Posts : 14
    Win7 Home Premium 64 Bit
       #1

    Problem with DVD drive after installation


    So last night I did a fresh install on my machine from the evaluation copy of Ultimate Win7 to my purchased copy of Win7 Home Premium (both 64 bit).

    After the install I have a problem with my DVD drive, it recognises audio CD's and CD-Rom's but it does not recognise that there is even a disk in the drive if its a DVD.

    Honestly I am a bit of a noob when it comes to computers so am at a loss why this would happen, any help would be greatly appreciated.
      My Computer


  2. Posts : 1,557
    XP, Seven, 2008R2
       #2

    You installed Windows using that same drive correct? And your Windows installation media is a DVD?

    What is the make and model number of the DVD drive?

    Can you go to "My Computer" and Explore the drive after you put a DVD in it?
      My Computer


  3. Posts : 14
    Win7 Home Premium 64 Bit
    Thread Starter
       #3

    sup3rsprt said:
    You installed Windows using that same drive correct? And your Windows installation media is a DVD?

    What is the make and model number of the DVD drive?

    Can you go to "My Computer" and Explore the drive after you put a DVD in it?
    Yes I installed via that drive.

    Not sure about the model but its an LG and it says Super Multi on the front, properties from clicking it are HL-DT-ST DVD-RAM GSA-H55N ATA Device.

    No when I goto my computer to explore the DVD it gives me a message saying insert a disk and opens the drive.
      My Computer


  4. Posts : 12,177
    Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
       #4

    Try re-installing the driver, or check for a new driver.
      My Computer


  5. Posts : 14
    Win7 Home Premium 64 Bit
    Thread Starter
       #5

    Will try that now thanks for the help.
      My Computer


  6. Posts : 1,557
    XP, Seven, 2008R2
       #6

    The driver for DVD drive should be included with 7.

    You may need to go into the device manager and uninstall it, then reboot and let Windows redetect it.
      My Computer


  7. Posts : 126
    Windows 7 Professional x64
       #7

    I updated the firmware for mine before I started the change over to 7 and had 0 problems. You may need to do that also.
      My Computer


  8. Posts : 14
    Win7 Home Premium 64 Bit
    Thread Starter
       #8

    Ok so I downloaded the driver from LG and installed that did not help, I then deleted it from the device manager and let it reboot to find it again that has not worked either.

    Thanks for the help thus far anymore suggestions?
      My Computer


  9. Posts : 1,419
    Windows 7 7600 1 X64
       #9

    MattP said:
    Ok so I downloaded the driver from LG and installed that did not help, I then deleted it from the device manager and let it reboot to find it again that has not worked either.

    Thanks for the help thus far anymore suggestions?
    How is the drive connected? SATA/IDE?
      My Computer


  10. Posts : 14
    Win7 Home Premium 64 Bit
    Thread Starter
       #10

    Adrian said:
    MattP said:
    Ok so I downloaded the driver from LG and installed that did not help, I then deleted it from the device manager and let it reboot to find it again that has not worked either.

    Thanks for the help thus far anymore suggestions?
    How is the drive connected? SATA/IDE?
    Honestly I have no clue, how would I find that out?
      My Computer


 
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