Problem with DVD drive after installation

Matt, are you able to get a screen shot for us?
Attached are screen shots of my devices with my drives circled in black.
I want to see what yours look like.

Hello Matt, we have identified your DVD/CD, good job getting the device manager screen shot.
Ok, we have identified your MOBO and your dvd optical storage device.
As we thought the drive is a SATA device so the settings need to be changed in the bios. Also it is possible that your MOBO's chipset drivers are out of date and you need to load the new chipset driver.
First thing first: We are going to update the Mother board, are you ready! First look at the screen shot I uploaded, what you are seeing is the ASSUS support site, ASSUS is the maker of your MOBO. The screen shot at the bootom of the picture is the chipset file specifically for your MOBO, I want you to follow : ASUSTeK Computer Inc.-Support-
Down load the update, its the last update on the bottom.

Matt after you download the chipset update you need to extract it to a folder or location where you know where the set up file is. After that you will need to run the set up file. The set up file will run automatically. After it has installed the new updates and drivers, reboot the system and tell us what happened.

Salute! Take a rep Matt. Good job!

MattP said:

Been out all day today so not had a chance to try this until now, I downloaded the file and updated the chipset but the same problem persists with the DVD drive.

Do you have a 4 gig flash stick?

gregrocker said:

I notice the early comment to update DVD drive firmware was skipped over. Reason?

Here is the link to latest firmware, click Drivers and Software tab on product support page: LG Product Support for GSA-H55N

File attached below:

Follow the ReadMe in the zip file.

Greg, Matt performed the firmaware update, he describes doing that on the first page.