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Windows 7: which OS to install

03 Dec 2013   #21
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by phenix View Post
These are from the Device Manager
Ethernet controller driver is not installed.
PCI simple communications controller is not installed
SM Bus Controller is not installed

I have no idea if the PC has a wired or not wired network card
Remember I can NOT get on the internet to update these drivers.
I don't think I would be able to do that on my Wifes Dell.
I have been unable to find the Ethernet controller driver on the HP site.

I will check out your latest suggestion for drivers on the HP site.

I could try this but have no idea if it would work.
Back up the new window 7 OS. Install the old OS. Then look for the
drivers. Install the new OS and install any drivers.
Did you connect a network cable to the computer, so computer has been connected to your router?
This is the network driver
Original Realtek Network Controller Driver 2012-05-23 , Version7.53.216.2012 Rev. A, 1.75M
This package provides the original driver for the Realtek PCIe Family network controller solutions in supported models that are running a supported operating system.
(More details) Download


My System SpecsSystem Spec
.
03 Dec 2013   #22
phenix

windows 7 Pro 64 bit
 
 

The connection to the computer has been the same for over a year.
On the Wifes Dell windows 7 pro 32-bit under Device Manager (network adapters)
is Broadcom Netxtreme 57xx gigabit controller.

driver sp57372 almost wiped out the new OS on the HP.

Still have to try the other 3 drivers. Working
My System SpecsSystem Spec
03 Dec 2013   #23
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Original Realtek Network Controller Driver installed succesfully?
Original Intel Chipset Driver installed succesfully?
My System SpecsSystem Spec
.

03 Dec 2013   #24
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by phenix View Post
The connection to the computer has been the same for over a year.
On the Wifes Dell windows 7 pro 32-bit under Device Manager (network adapters)
is Broadcom Netxtreme 57xx gigabit controller.
I don't care if it's the same for a year, a month or a decade ;-) I just want to know what connection it is. Is it wired or not?

Not interested in what your wife has.
My System SpecsSystem Spec
03 Dec 2013   #25
phenix

windows 7 Pro 64 bit
 
 

Some success I think. The internet started to work and downloaded updates.
I was able to access the Microsoft site. I tried your driver sites and they all
failed, so that wasn't it.
I'm going to have trouble with sound. I think I am going to have to install the "Beats"
program from HP. I guess that will work ok.
I certainly appreciate your patience with helping me.
Generally I am very happy with the new OS. Only time will tell if I have any
more problems.
My System SpecsSystem Spec
03 Dec 2013   #26
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Why are you still not answering #12 ?
My System SpecsSystem Spec
03 Dec 2013   #27
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by phenix View Post
Some success I think. The internet started to work and downloaded updates.
I was able to access the Microsoft site. I tried your driver sites and they all
failed, so that wasn't it.
I'm going to have trouble with sound. I think I am going to have to install the "Beats"
program from HP. I guess that will work ok.
I certainly appreciate your patience with helping me.
Generally I am very happy with the new OS. Only time will tell if I have any
more problems.
"I tried your driver sites and they all failed, so that wasn't it."=>How come you can access internet now... you say "they all failed".
My System SpecsSystem Spec
03 Dec 2013   #28
phenix

windows 7 Pro 64 bit
 
 

Not sure what #12 is. If it is message 12 I will resend a picture of my
Device Manager if you want me to.
I haven't the vaguest idea why it is working now. Guess it's one of those things
I will never know.
I see we are running different versions of windows 7, so maybe that is why your
terminology and mine are different.
I will keep monitoring this thread for awhile to see if you post more.
Many Thanks,
My System SpecsSystem Spec
04 Dec 2013   #29
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Please do what I asked in post 12. so click on this
My System SpecsSystem Spec
04 Dec 2013   #30
phenix

windows 7 Pro 64 bit
 
 

I hope this is what you have asked for. If not tell me what is wrong and I will try again.
See attached.


Attached Images
which OS to install-2013-12-04_072317.png 
My System SpecsSystem Spec
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 which OS to install




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