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Windows 7: Hard drive troubles and windows errors

07 Dec 2013   #1

windows 7
 
 
Hard drive troubles and windows errors

My computer gave me an error saying that it couldn't find the hard drive. I attempted multiple fixes to no avail. I finally was able to re-boot the computer from the windows 7 disk. I thought it was fixed, but I still get the blue screen of death randomly (with a huge windows error, that disappears in 5 seconds so I can't read it) and the computer still runs terribly slow.
Please help??!
Christina

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07 Dec 2013   #2

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

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07 Dec 2013   #3

windows 7
 
 

Currently completing that, but very very slowly. It's been going for 5 hours and at 13%. I hope it's working!?
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08 Dec 2013   #4
Microsoft MVP

 

Not a good sign. Which diagnostics are you running, and for what model/make HD?

Is the HD detected in BIOS setup? If not check or replace the cable.

Have you tried running ▶ Dell Hardware Diagnostics from F12 Menu?

To replace the HD on your Dell, google the model number + replace Hard Drive or disassemble to find a video showing how. You can also google for a replacement drive.

Then Clean Reinstall - Factory OEM Windows 7
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10 Dec 2013   #5

windows 7
 
 

I just went into the properties of hard drive and I'm scanning/fixing bad 'clusters' according to my computer, but it's been going for days and still only at 14%.?!?
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10 Dec 2013   #6

Desk1 8 Pro / Desk2 7 Home Prem / Laptop 8 Pro all 64bit
 
 

As Greg has already said not a good sign Christina can you verify what brand drive it is please? If you can run Speccy Speccy - Download or go to Control Panel and Device Mnager and open out as my pic.


Attached Images
 
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10 Dec 2013   #7
Microsoft MVP

 

Quote   Quote: Originally Posted by alyseshadow View Post
I just went into the properties of hard drive and I'm scanning/fixing bad 'clusters' according to my computer, but it's been going for days and still only at 14%.?!?
It may be beyond fixing the file system with Disk Check so I would abort it to run the maker's HD Diagnostic extended CD scan.

John has above showed you how to determine your HD brand if you don't know it yet. Let us know if you have any problems finding the bootable diagnostics. For WD you'll need to run it from Windows after attaching the HD, or run Seatools which can test all brands.
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10 Dec 2013   #8

windows 7
 
 

I found that it was a WD hard drive, ran the diagnostic tests. I keep getting an error
Quick test on drive 1 did not complete! Status code= 07 (failed read test element) Failure checkpoint = 97 (unknown test) Smart self test did not complete on drive 1
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10 Dec 2013   #9

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by alyseshadow View Post
I found that it was a WD hard drive, ran the diagnostic tests. I keep getting an error
Quick test on drive 1 did not complete! Status code= 07 (failed read test element) Failure checkpoint = 97 (unknown test) Smart self test did not complete on drive 1
Rescue all important files AS SOON AS POSSIBLE!
Your harddrive is faulty
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10 Dec 2013   #10

windows 7
 
 

I have already lost everything. Is there anything else I can do, besides having someone replace the hard drive?
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