Hard drive troubles and windows errors

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  1. Posts : 35
    windows 7
       #1

    Hard drive troubles and windows errors


    My computer gave me an error saying that it couldn't find the hard drive. I attempted multiple fixes to no avail. I finally was able to re-boot the computer from the windows 7 disk. I thought it was fixed, but I still get the blue screen of death randomly (with a huge windows error, that disappears in 5 seconds so I can't read it) and the computer still runs terribly slow.
    Please help??!
    Christina
      My Computer


  2. Posts : 11,408
    ME/XP/Vista/Win7
       #2
      My Computer


  3. Posts : 35
    windows 7
    Thread Starter
       #3

    Currently completing that, but very very slowly. It's been going for 5 hours and at 13%. I hope it's working!?
      My Computer

  4.    #4

    Not a good sign. Which diagnostics are you running, and for what model/make HD?

    Is the HD detected in BIOS setup? If not check or replace the cable.

    Have you tried running ▶ Dell Hardware Diagnostics from F12 Menu?

    To replace the HD on your Dell, google the model number + replace Hard Drive or disassemble to find a video showing how. You can also google for a replacement drive.

    Then Clean Reinstall - Factory OEM Windows 7
      My Computer


  5. Posts : 35
    windows 7
    Thread Starter
       #5

    I just went into the properties of hard drive and I'm scanning/fixing bad 'clusters' according to my computer, but it's been going for days and still only at 14%.?!?
      My Computer


  6. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #6

    As Greg has already said not a good sign Christina can you verify what brand drive it is please? If you can run Speccy Speccy - Download or go to Control Panel and Device Mnager and open out as my pic.
    Attached Thumbnails Attached Thumbnails Hard drive troubles and windows errors-hard.png  
      My Computer

  7.    #7

    alyseshadow said:
    I just went into the properties of hard drive and I'm scanning/fixing bad 'clusters' according to my computer, but it's been going for days and still only at 14%.?!?
    It may be beyond fixing the file system with Disk Check so I would abort it to run the maker's HD Diagnostic extended CD scan.

    John has above showed you how to determine your HD brand if you don't know it yet. Let us know if you have any problems finding the bootable diagnostics. For WD you'll need to run it from Windows after attaching the HD, or run Seatools which can test all brands.
      My Computer


  8. Posts : 35
    windows 7
    Thread Starter
       #8

    I found that it was a WD hard drive, ran the diagnostic tests. I keep getting an error
    Quick test on drive 1 did not complete! Status code= 07 (failed read test element) Failure checkpoint = 97 (unknown test) Smart self test did not complete on drive 1
      My Computer


  9. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #9

    alyseshadow said:
    I found that it was a WD hard drive, ran the diagnostic tests. I keep getting an error
    Quick test on drive 1 did not complete! Status code= 07 (failed read test element) Failure checkpoint = 97 (unknown test) Smart self test did not complete on drive 1
    Rescue all important files AS SOON AS POSSIBLE!
    Your harddrive is faulty
      My Computer


  10. Posts : 35
    windows 7
    Thread Starter
       #10

    I have already lost everything. Is there anything else I can do, besides having someone replace the hard drive?
      My Computer


 
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