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Dell Studio 1555 to factory settings,no Dell Factory Image option
My problem is that I am trying to restore a friend's Dell Studio 1555 laptop back to its factory settings, I follow the procedure mentioned on Dell's website however there is no Dell Factory Image Restore option. I have checked the laptop's Disk Management and there is a Recovery partition, in fact there are 3 partitions:
1. A 39MB OEM partition with no letter assigned.
2. C: Simple Basic NTFS with Status Healthy (Boot, Page File, Crash Dump, Primary Partition) 451GB.
3. Recovery: Simple Basic NTFS with Status Healthy (System, Active, Primary Partition) 14.65GB.
In short, when the computer starts I hit F8, I enter the Advanced Boot Options and select Repair Your Computer. I then select the language and login with the administrative account, however there is no Dell Factory Image Restore option there. My options are shown the image below:
Another issue that concerns me is that on the picture above it says Windows 7 on (D: ) Local Disk, however there is no such partition on the laptop's disk.
I would be thankful if anyone could give some advise on how to restore the laptop to its factory settings using the recovery partition. Thank you.