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Windows 7: downgraded 8 to 7, can't get wireless to work

23 Jan 2014   #1
HAVOC

Windows 7 Professional 64bit
 
 
downgraded 8 to 7, can't get wireless to work

I have a new Dell 17" laptop. Removed Windows 8 and installed Windows 7. The install went fine but when I try to install the driver for the bluetooth and wifi the installer tells me to turn on the switch which I do (fn+F2) and the installer just sits there.
If anybody can tell me if I downloaded the correct driver, my service tag is: [Tag Removed for security]


My System SpecsSystem Spec
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23 Jan 2014   #2
maxie

windows 7 home 64bit
 
 

Hi there .. You should have this Installed >>>> Dell Wireless 1704 Wi-Fi + Bluetooth Driver .. Also do you have the Dell Airplane Mode Switch Driver Installed ?
My System SpecsSystem Spec
24 Jan 2014   #3
HAVOC

Windows 7 Professional 64bit
 
 

That's the driver I installed but it gets stuck at "Activate Bluetooth using Wireless Switch". There is no physical switch. If I press (fn+F2) a Bluetooth icon does appear in the notification area. I thought maybe it needs to "see" a device so I tried to connect with my phone but it never does (probably because the driver isn't installed fully).

The other driver you listed is for Windows 8.
My System SpecsSystem Spec
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24 Jan 2014   #4
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Do you need a Dell OEM driver to make the FN keys work properly? I know the light is coming on, but is it actually turning on the hardware?
My System SpecsSystem Spec
24 Jan 2014   #5
maxie

windows 7 home 64bit
 
 

Hi there ... Seems you need to Install the Chipset Driver first .. Then there are two Drivers for the WIfi 1704 and 1705 ... Read the Links below it will explain .. Which one you need .. The other Link is for the Drivers ...


Inspirion 17R 3737 -drivers for graph &wifi on WIN7 - Laptop General Hardware Forum - Laptop - Dell Community



Dell Wireless Cards | Unofficial Windows Reinstallation and Related Guides by Philip Yip.
My System SpecsSystem Spec
24 Jan 2014   #6
HAVOC

Windows 7 Professional 64bit
 
 

Fixed it

I seached a little on google and saw others with the same issue. If you go to Dell's support page and look up drivers for Inspiron 17 5737 (do not use the service tag number), you will see "Dell Wireless 1705 Wi-Fi +Bluetooth Driver", download and install that, it takes a while but now both WLAN and Bluetooth are working normally.

I'm going to run Windows updates and then see if I have any !'s in device manager.

(my laptop is Inspiron 17 3737)
My System SpecsSystem Spec
24 Jan 2014   #7
maxie

windows 7 home 64bit
 
 

That is good news I did know it had to be one of the two Drivers
My System SpecsSystem Spec
24 Jan 2014   #8
HAVOC

Windows 7 Professional 64bit
 
 

After the updates I still have drivers that need to be installed. Going to look for those in a little bit.
My System SpecsSystem Spec
24 Jan 2014   #9
maxie

windows 7 home 64bit
 
 

Which Device Drivers are you missing ?
My System SpecsSystem Spec
25 Jan 2014   #10
HAVOC

Windows 7 Professional 64bit
 
 

After install I had !'s for Ethernet controller, USB controller, Unknown device and USB2.0-CRW.
Windows updates fixed the Unknown device and driver downloads (from Dell, using my service tag) fixed the Ethernet controller and USB2.0-CRW (card reader).

The one I have left is "Universal Serial Bus (USB) Controller". I thought it was for my USB3 ports, but they work (plugged in m external HDD, I'm not sure if they are at USB3 speeds though).

I'm told that when I install Windows 7 on a laptop all I need to install is wireless drivers. I have never found that to be the case and I'm always trying to install the right driver.
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 downgraded 8 to 7, can't get wireless to work




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