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Windows 7: Install USB Windows 7 asks for required CD/DVD drive device is missing

28 Jan 2014   #1
kfertig1

Illinois
 
 
Install USB Windows 7 asks for required CD/DVD drive device is missing

I used DBAN to wipe my hard drive and i forgot to back it up. I do not have the CD for Windows 7 installation, therefore I created a bootable flash drive for Windows 7 64bit. I can't figure out what drivers is needed to continue on the installation. It says: "a required CD/DVD drive device is missing. If you have a driver Floppy Disc, CD, DVD, or USb Flash Drive, please insert it now."

Here is the information on my laptop I retrieved off the website.

HP Pavilion dv6t-7000 Select Edition Entertainment Notebook PC includes:
• Windows 7 Home Premium 64-bit
• 2nd generation Intel® Core™ i5-2450M Processor (2.5 GHz with Turbo Boost up to 3.1 GHz)
• 8GB DDR3 System Memory (2 Dimm)
• Microsoft® Office Starter: reduced-functionality Word/Excel® only, No PowerPoint®/Outlook®
• Intel® HD Graphics
• 750GB 7200RPM Hard Drive
• 32GB mSSD Hard Drive Acceleration Cache
• No additional security software
• 6 Cell Lithium Ion Battery
• 15.6-inch diagonal HD BrightView LED-backlit Display (1366x768)
• SuperMulti 8X DVD+/-R/RW with Double Layer Support
• HP TrueVision HD Webcam
• 802.11b/g/n WLAN

1) it get to the "windows is loading files..." black screen (starting from CD/DVD drive)
2) get to the starting windows, with the Windows 7 loading screen thing where the balls of light come together
3) get to the first window to install Windows 7, titled "install windows"
options:
- language to install (i chose english)
- Time and currency (i chose US)
- keyboard (i chose US)
there is a next button, i click it to get to next step
4) bigger button saying "install windows" with the Windows 7 logo just above it, i click the button
5) Windows 7 background with the words "setup is starting..."
...i wait...
6) next window it is titled "load driver"
"a required CD/DVD drive device is missing. If you have a driver Floppy Disc, CD, DVD, or USb Flash Drive, please insert it now."
"NOTE: if the windows installation media is in the CD/DVD drive, you can safely remove it for this step."
there are a few buttons available to choose from:
- browse
- OK
- Cancel
i click 'OK'
7) theres a little loading bar that says it is "looking for the drivers..."
8) another window pops up titled "load driver"
[exclamation mark icon (coloured yellow)]
"No device drivers were found. Make sure that the insrtallation media contains the correct drivers, then click OK."
(i click 'OK')
9) the same window appears that is in step 7, ill try my best to explain what it looks like (you may already know...

titled "install windows"
"select the driver to be installed."
[there is a big empty box that should have the drivers listed in it, but there is none available]
[just underneath the big box there is a checkbox that is checked and says beside it...]
"Hide drivers that are not compatible with hardware on this computer"

there are also three buttons just below that
- "browse" able to be clicked, which qwhen clicked im sure you know what happens...
- "rescan" able to be clicked, which, undoubtably, rescans for drivers
- "next" shadowed out, unable to be clicked

also below the buttons there is a progress bar that has two total steps, 1 and 2
i am about 1/3 through step 1 at this point...

any help would be great.... thanks guys.


My System SpecsSystem Spec
.
28 Jan 2014   #2
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Do this Command Prompt at Startup
In that command prompt:
Code:
diskpart
list disk
exit
Do you see the internal disk where you want to install win7 on (look at size to know)?
My System SpecsSystem Spec
28 Jan 2014   #3
gregrocker

 

The error means you have a bad installer. Start over with the latest official ISO download in Step 1 written to stick with tool in Step 2 of Clean Reinstall - Factory OEM Windows 7..

Then follow those steps to get and keep a perfect install, based on what works best in tens of thousands of installs we've helped with here.
My System SpecsSystem Spec
.

28 Jan 2014   #4
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Is the USB inserted into A USB3 port? If so, use a USB2 port.
My System SpecsSystem Spec
29 Jan 2014   #5
kfertig1

Illinois
 
 

i tried booting from all the USB ports and it still didn't work...
My System SpecsSystem Spec
29 Jan 2014   #6
kfertig1

Illinois
 
 

Quote   Quote: Originally Posted by gregrocker View Post
The error means you have a bad installer. Start over with the latest official ISO download in Step 1 written to stick with tool in Step 2 of Clean Reinstall - Factory OEM Windows 7..

Then follow those steps to get and keep a perfect install, based on what works best in tens of thousands of installs we've helped with here.
okay i'll try this again and i will let you know what happens... thanks.
My System SpecsSystem Spec
29 Jan 2014   #7
kfertig1

Illinois
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
Do this Command Prompt at Startup
In that command prompt:
Code:
diskpart
list disk
exit
Do you see the internal disk where you want to install win7 on (look at size to know)?
Disk ### Status Size Free Dyn Gpt
DISK 0 Online 698 GB 0 B -- --
DISK 1 Online 29 GB 0 B -- --
DISK 2 Online 3824 0 B -- --

I want to install onto Disk 0.
My System SpecsSystem Spec
29 Jan 2014   #8
gregrocker

 

Are you able to boot to Command Prompt in the Win7 installer's System Recovery Options ? If so Go ahead and format an Active Primary partition to see if the installer can see it, using Option 2.2 from SSD - HDD Optimize for Windows Reinstallation.

If the installer continues to give the driver error message then replace it as I specified earlier.
My System SpecsSystem Spec
29 Jan 2014   #9
kfertig1

Illinois
 
 

Quote   Quote: Originally Posted by gregrocker View Post
Are you able to boot to Command Prompt in the Win7 installer's System Recovery Options ? If so Go ahead and format an Active Primary partition to see if the installer can see it, using Option 2.2 from SSD - HDD Optimize for Windows Reinstallation.

If the installer continues to give the driver error message then replace it as I specified earlier.
I am able to access the comand prompt in win7 installer. I will attempt to format a primary partition. stay tuned. thanks
My System SpecsSystem Spec
29 Jan 2014   #10
kfertig1

Illinois
 
 

Quote   Quote: Originally Posted by kfertig1 View Post
Quote   Quote: Originally Posted by gregrocker View Post
Are you able to boot to Command Prompt in the Win7 installer's System Recovery Options ? If so Go ahead and format an Active Primary partition to see if the installer can see it, using Option 2.2 from SSD - HDD Optimize for Windows Reinstallation.

If the installer continues to give the driver error message then replace it as I specified earlier.
I am able to access the command prompt in win7 installer. I will attempt to format a primary partition. stay tuned. thanks
I followed the instructions accordingly and the primary partition is shown when I browse through the files. Though, the driver error message still appears.

I will attempt to replace the iso now and see if that works.

Thanks.
My System SpecsSystem Spec
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 Install USB Windows 7 asks for required CD/DVD drive device is missing




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