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Windows 7: could not retrieve information about disks on computer


27 Oct 2009   #11

vista+ubuntu9
 
 

Sorry, i can't as the disc is for 64bit windows 7, but my vista is 32bit. So the setup program is incompatible and will not run.


My System SpecsSystem Spec
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27 Oct 2009   #12

Windows 7 Home Premium x64
 
 

This error indicates that the Windows 7 disc is not able to get disk and partition information from the BIOS\motherboard. This could be due to some sort of problem with one of the hard drives. Try unplugging one of the hard drives, and see if the disc will boot properly. Try this with each of your three drives. And verify that NO removable media (external drives, SD cards, etc) are plugged in to the computer while you do so.
My System SpecsSystem Spec
27 Oct 2009   #13

vista+ubuntu9
 
 

I have tried removing all but the drive which windows 7 is to be installed upon. And removing all unnecessary peripherals and the error is still shown. One removable device is still in place as my best results so far are with using a memory stick to hold the windows 7 data.
My System SpecsSystem Spec
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28 Oct 2009   #14

Windows 7 Home Premium x64
 
 

Just so you know, I am still working to find a solution. I have not given up hope yet! Keep watching this topic and I will let you know as soon as I find a fix.
My System SpecsSystem Spec
26 Nov 2009   #15

Windows 7 Home Premium x64
 
 

Hey,

Have you resolved this error yet? I've been looking at tons of information regarding this error, and I can't find any cases where this happens when booting from the disc. The only further suggestion I can give is to try updating your BIOS; you'll need instructions from your OEM to do that.

Sorry I couldn't be of more help.
My System SpecsSystem Spec
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 could not retrieve information about disks on computer




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