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Windows 7: can't install 7 pro


26 Oct 2009   #1

vista ulitmate
 
 
can't install 7 pro

i have vista ulitmate x64, trying to install OEM win 7 PRO, i get the message that it can't get any infomation on my drives. is there a fix for this, getting very flustered.

the message is
Windows could not retrieve information about the disks on this computer.

My System SpecsSystem Spec
.

26 Oct 2009   #2

Windows 7 Ultimate x64 SP1
 
 

Do you have SATA drives? Are you using AHCI? Are you pressing F6 during the initial boot and installing SATA/RAID drivers, and then proceeding with the installation? Have you installed the latest BIOS update for your motherboard?
My System SpecsSystem Spec
27 Oct 2009   #3

vista ulitmate
 
 
can't install 7 pro

Thanks for the answer, the install doesn't gp far enought tp press F6, i have the latest drivers and the newest bios, where is AHCI? that i don't know.....
My System SpecsSystem Spec
.


27 Oct 2009   #4

Windows 7 Ultimate x64 SP1
 
 

Exactly when do you get a message about the drives? Are you attempting to upgrade from within Vista, or are you booting from the DVD?

Have you read this thread?
Cant install windows 7 ( windows could not retrieve information about the disk on this computer )
My System SpecsSystem Spec
28 Oct 2009   #5

vista ulitmate
 
 

i've tried both ways, i get the same message no matter what. I'm very frustated right now, at MS and Asus. I have downloaded all the update, to no avail. i just want this to work. Thanks again for answering.
My System SpecsSystem Spec
Reply

 can't install 7 pro




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