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Windows 7: How to re install pre installed windows 7 on a Samsung Laptop

13 Mar 2014   #31
gregrocker

 

This is explained in detail in Clean Reinstall - Factory OEM Windows 7. Perhaps you should read it now that you've been reminded three times. Why would you come here for help and then just ignore it?

It says quite clearly you should put your wireless driver in your backup so if Win7 starts unable to connect to your network, you can install the driver to get online, enable Automatically deliver drivers via Windows Update (Step 3) and then run all rounds of Important and Optional Windows Updates, with reboots, until no more are offered.

This should deliver most drivers but any still missing in Device Manager can also be downloaded from the Support Downloads webpage for your exact model PC.


My System SpecsSystem Spec
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15 Mar 2014   #32
weikit

Windows 7 Ultimate
 
 

ok sorry, thanks for your help anyhow, I've followed the instructions over and over again but just cant get wireless to work
My System SpecsSystem Spec
15 Mar 2014   #33
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Have you downloaded and installed the correct wireless driver?
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15 Mar 2014   #34
weikit

Windows 7 Ultimate
 
 

I've tried everything Greg suggested and I've downloaded 2 drivers from the Samsung site and tried them but they didn't work, do you know which wireless driver I should be using?
My System SpecsSystem Spec
16 Mar 2014   #35
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Quote   Quote: Originally Posted by weikit View Post
I've tried everything Greg suggested and I've downloaded 2 drivers from the Samsung site and tried them but they didn't work, do you know which wireless driver I should be using?
Exactly what make and model Samsung laptop is it?
My System SpecsSystem Spec
16 Mar 2014   #36
gregrocker

 

Give us the make and model and we will find the wireless driver for you. I've never seen one not be on the Support Downloads webpage for the model. Sometimes you must try several to find the right one.

To zero in on the exact make/model of your wireless device you can also run Hardware Identification
My System SpecsSystem Spec
16 Mar 2014   #37
weikit

Windows 7 Ultimate
 
 

Thanks guys for the help, I hope I can get it sorted out, my boyfriend needs to use the computer in the next few days

Its Samsung Laptop NP550P5C-S02AU (Purchased in Australia)

NP550P5C - DOWNLOADS | SUPPORT | SAMSUNG

I tried to install the Qualcomm Atheros WLAN Driver but it didn't seem to do anything

I will run Hardware Identification in a minute
My System SpecsSystem Spec
16 Mar 2014   #38
gregrocker

 

With 6gb RAM you should be using 64 bit to utilize all of it. Just checking.

It could be the Intel WIreless LAN driver further down the page if the Atheros don't work. HID will tell you for sure.

Another method is to plug in by Ethernet Cable if your Ethernet LAN Network adapter already has it's driver, then, enable Automatically deliver drivers via Windows Update (Step 3) - which should already be done anyway if you're following Clean Reinstall - Factory OEM Windows 7 - and Check for Updates to see if it has the Wireless Driver queued in Important or Optional Windows Updates. You can even install the Ethernet driver to do this if finding the wireless remains problematic.

There will also be other drivers and critical updates so run all of those Updates, with reboots, until no more are offered once connected.
My System SpecsSystem Spec
16 Mar 2014   #39
weikit

Windows 7 Ultimate
 
 

How to re install pre installed windows 7 on a Samsung Laptop-dm.jpg

Which one is the wireless device to do Hardware Identification? I think that's the problem, I don't have one


My System SpecsSystem Spec
16 Mar 2014   #40
gregrocker

 

It would be network controller.

But do you have a D-Link USB wireless adapter plugged in? If so then connect to your network, enable Automatically deliver drivers via Windows Update (Step 3) and Check for Windows Updates now to see what drivers it provides, under both Important and Optional Updates. In fact go ahead and install all of them either way.
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