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Windows 7: Expert advice please. Windows installation disc not starting. Help.

18 Mar 2014   #1
Mrjonnydz

Windows 7 home 64 bit
 
 
Expert advice please. Windows installation disc not starting. Help.

Hello this is my first post. Im pulling my hear out here... Please help.

Ok, iv had a self built pc for about 3 years now. Amd phenom ll quad 3.2ghz, 4gb ddr2 ram, gigabyte motherboard, 64bit windows7 proper disc. I have a 64gb ssd just for windows and 320gb hdd for my files and programs.In the 3 years iv had a few normal problems come up. Iv had to put my windows disc in a few times to either do a repair or even do a fresh install. Iv always been able to get it up and running again. Im not a total wizz kid but i know enough to build one of these things and i know my way around them pretty well. But this time i need to ask for help. Im baffled.

My problem is... Couple days ago i turned it on as normal. It boots up ok, i hear the beep. I then get the 'starting windows' coloured balloons. And thats it. Its not getting past that stage. I tried restarting a couple more times. Exact same thing. Now a little concerned but nothing i havnt overcome before, i resort to my windows disc to maybe do a startup repair. Set cd rom first in bios and restart. 'press any key to boot from cd' Great. Then, 'windows is loading files' all as it should be. Then i get the 'starting windows balloons'. Again it wont go past this point. Iv left it for a few hours and its still on the balloons.

My disc wont come up at all. Iv retried this loads of times to no avail. Then tried using an external dvd drive. Exact same just a little slower loading files. Now getting pretty worried cos this is uncharted terrotory. I then made an iso image of my disc using another pc and used that to make a bootable usb. Tried the usb ,got 'windows loading files' then 'starting windows' again it just hangs on this screen.Iv tried pressing f8 and iv done every option, safe mode, debugger,low res,last know good config. All them. Just get the balloons again.

So now im thinking its a hardware issue. Open heart surgery time. Took the battery out of motherboard. Tried again. NO. Took a stick of Ram out.Tried again NO. Disconnected hdd. NO. Opened up my other pc, put my ssd in. Did a disk check repair/fix. It said there was no errors. I then formatted it so i had fresh drive.Put my now*clean*ssd back in my pc, left the hdd disconnected. So now its like doing fresh install right. Windows disc in drive. Cd first in bios. But still i cant get past the 'starting windows' screen. I cannot do anything. Other than buying a new motherboard and ram and building myself another one im out of ideas. This really is a case of a pc just deciding to die one day

.Please can anyone offer suggestions. Please help.


My System SpecsSystem Spec
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18 Mar 2014   #2
Mrjonnydz

Windows 7 home 64 bit
 
 

Hi someone told me to try linux to to test my hardware so....
OK Guys, I downloaded Ubuntu last night, burned the image to a disc and tried it in my pc. I left my hdd disconnected so I was going straight onto the formatted ssd. Started my pc and it booted up fine from the disc. Ubuntu come up and I could go through the installation process no problem. It installed fine on my ssd. I restarted a few times to test the booting up, it was on the desktop within 30 seconds. So all my hardware seems fine to me. At this stage I was hopeful that when I now put my windows 7 disc in that things might start happening.

So with my hdd still disconnected I put my windows disc in hoping to now install windows. Start PC, boots up fine. 'Press any key to boot from cd' good so I press a key. 'windows is loading files' and then 'Starting Windows' again. This time I thought it would now get past this stage. BUT NO. exactly the same as before. Left it for half hour and still on that screen. I even tried taking my graphics card out and ran straight from the outputs on the motherboard. Still did the same thing.

Is it my windows 7 disc. Shall I buy a new disc. What else could it be. Any suggestions ANYONE PLEASE.
My System SpecsSystem Spec
18 Mar 2014   #3
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit
 
 

You can certainly download a fresh Windows ISO and burn it to a disc and attempt an install. If it succeeds, you can activate with the Product Key from your original Windows disc.

Have you run sfc /scannow from a command prompt?
My System SpecsSystem Spec
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18 Mar 2014   #4
Mrjonnydz

Windows 7 home 64 bit
 
 

Ohh so I dont have to buy a new windows 7. Were can I download the new iso from? Can I definitely use my own product code once installed. This sounds like a good idea.
My System SpecsSystem Spec
18 Mar 2014   #5
bigmck

Windows 7 Home Premium 32-Bit - Build 7600 SP1
 
 

Quote   Quote: Originally Posted by Mrjonnydz View Post
Ohh so I dont have to buy a new windows 7. Were can I download the new iso from? Can I definitely use my own product code once installed. This sounds like a good idea.
You can use this tutorial on Clean Install Windows 7 and in the first section, it tells you where to go to download the Windows 7 ISO. When you get to the page, you have to go about half way down the page to get to the English version. You also need to be sure and get the right version (Home Premium, Pro, etc.) and the correct 32-bit or 64-bit. Let us know how it goes. When you get the ISO, just burn it to a DVD and you have your own Win 7 disk. Install it and after everything works good, activate it with the Product Key from your PC.
My System SpecsSystem Spec
18 Mar 2014   #6
gregrocker

 

Work through these steps for Overcoming Windows 7 Installation Failures - Windows 7 Help Forums
which overcome 90% of install failures.

The latest official installer for your licensed version is provided along with tool to burn to DVD or flash stick in Clean Reinstall - Factory OEM Windows 7. Those steps will also assure that you get and keep a perfect intsall, to the exact extent you stick with them.

Set SSD first to boot, unplug all other drives, trigger boot media using the one-time BIOS Boot menu key. Do you get a prompt to Press any key to boot disk?. If not reset the BIOS to defaults, try again. If that fails unplug the DVD drive and try booting flash stick installer.
My System SpecsSystem Spec
19 Mar 2014   #7
Mrjonnydz

Windows 7 home 64 bit
 
 

Hi guys. Iv solved it. I downloaded the official iso, burned it to dvd and booted from that and it all come up as it should do. Did a fresh install and back on the desktop within half an hour. It must be my original disc, which surprises me cos iv always looked after it. But anyway after all them hours faffing about iv finally fixed it.

Thanks so much for the great suggestion. I wouldn't have known to get a new iso.

Thanks.
My System SpecsSystem Spec
19 Mar 2014   #8
bigmck

Windows 7 Home Premium 32-Bit - Build 7600 SP1
 
 

Quote   Quote: Originally Posted by Mrjonnydz View Post
Hi guys. Iv solved it. I downloaded the official iso, burned it to dvd and booted from that and it all come up as it should do. Did a fresh install and back on the desktop within half an hour. It must be my original disc, which surprises me cos iv always looked after it. But anyway after all them hours faffing about iv finally fixed it.

Thanks so much for the great suggestion. I wouldn't have known to get a new iso.

Thanks.
Glad to hear that things worked out for you.
My System SpecsSystem Spec
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 Expert advice please. Windows installation disc not starting. Help.




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