USB 3 failing - Asrock A75 Pro4-m

Britton30 · 03 Apr 2014

Devices do work in the U3.
The dock works fine on other PCs w/U3.
The dock works fine in U2.

Well that makes no sense, I have no idea what could be going on with the dock. If it work in other USB3 and in USB2, it should work in tour PC if other USB devices work in the 3 ports.

Here is ASRock's support phone, give them a call. 1-909-590-8308

Gandalf · 03 Apr 2014

Please post an image of your Device Manager. All of it. Thanks.

Computer0304 · 03 Apr 2014

There is one in post 4 unless you already saw that and it wasn't enough.

Gandalf · 04 Apr 2014

As I indicated in my previous post. All of it.
The complete Device Manager.

Computer0304 · 04 Apr 2014

Oh sorry didn't notice that.

Britton30 · 04 Apr 2014

Gandalf said:

Please post an image of your Device Manager. All of it. Thanks.

Click the little arrow beside each item to expand them. It will take more than one snip I suspect. :)

ChrisPbass · 06 Apr 2014

The problem with the dock was solved by either updating the AMD drivers or by nuking ASRock FastUSB. I have a feeling it was the chipset drivers.

Britton30 · 06 Apr 2014

More likely it was the Fast USB crap. ASUS has something similar and it's not very good.

Glad you got'er done!