Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Old problem (2011) new for me - Win 7 Ult 64bit post-install

13 Apr 2014   #1
NickyCroc

Windows 7 Ultimate x64 SP1
 
 
Old problem (2011) new for me - Win 7 Ult 64bit post-install

I saw the screen dump here:

missing OS name in system properties and system information

Which looks just like mine. I bought a Lenovo that came with win 8 but wanted my old win 7 from my Dell that died so I just wiped the drive and installed from the backup cd then installed the Lenovo drivers.

The system seems to run fine but I can not do any os updates and I've already installed/run a whole lot of apps. Any way to fix the system information page? I'm missing the Windows Edition section information and the System section has the Dell icon although it has the correct Intel processor, etc.

Thanks!

PS I just saw that my system specs are from 2010, which was a different computer; I'll have to change them!


My System SpecsSystem Spec
.
13 Apr 2014   #2
gregrocker

 

Was this Dell preinstalled with Win7, and you used the Dell Reinstallation or Recovery media to install Win7 on the Lenovo? If so you'd need to buy a new Win7 key, which comes with its own installation media to Clean Install Windows 7. Using Dell media likely accounts for the missing information on the System page.

If you already have a Product Key then use the same media provided and same steps as in Clean Reinstall - Factory OEM Windows 7.

I have a Lenovo G500 which required in BIOS setup disabling Secure Boot on Security tab, then enabling Legacy Mode and UEFI first if you want a UEFI install. If you want a Legacy install to an MBR disk then you need to set Legacy First, go to final BIOS tab to Reset to Factory Defaults (not Windows 8 defaults). Either way you should delete all partitions during the booted install.
My System SpecsSystem Spec
13 Apr 2014   #3
Ztruker

Windows 10 Pro X64
 
 

Your best bet (in my opinion of course) is to reinstall Windows 8 via the recovery partition or the DVDs you created from Windows 8 before you installed Windows 7 then install Classic shell to give you a normal Start button and boot to the Desktop. Looks and feels like Windows 7.

Leaves you access to Windows 8 stuff so you can play with it as/when you want but do all your normal stuff in the Windows 7(ish) environment.
My System SpecsSystem Spec
.

15 Apr 2014   #4
NickyCroc

Windows 7 Ultimate x64 SP1
 
 

Thanks for both replies.

1st - I can't re-install Windows 8 but I had done what you suggested when I did the initial install at least up to the point of simulating Windows 7 without the 'classic shell' part because I didn't/don't know anything about that. Long story short, I worked with Lenovo customer support and the Lenovo forum for almost 6 weeks but got nowhere; cs was looking for money and the forum had a bunch of questions almost exactly like mine because my machine was one of the first out the door (y410p) without any real, workable answers and I was way beyond the point of being without a computer (End of July 2013 - middle of September 2013) so I ultimately wiped the drive and installed the 7.

2nd - Yes, I know all about 'leasing' and I know when it began, around 1984 when I came home with software and for the first time I read it was leased and not purchased. Did you know that originally software was purchased/owned? I drove back to the store and demanded a refund but ultimately we are all over a barrel of greed but I'll say no more about that. Fact is I 'bought' Win 7 Pro 32bit oem for a black box desktop and Win 7 home 64bit oem for another one. The Win 7 Ult 64bit is a 'backup' disk that came with the laptop that died last year and I replaced with the y410p but since it was so late in the game I couldn't get a 'newly leased' version so I used my backup which registered fine no problem since it is a bona fide Microsoft product.

I am going to check out that link you sent me. Really, the only reason I want this OS is for the Bitlocker Drive Encryption utility; originally it was also for the 64bit but almost none of the software I have or can buy comes 64bit, at least not yet. And since I had gone into the BIOS to change all the settings to 'legacy' and then downloaded/installed the 7 drivers from Lenovo, the machine seems to run ok but I DID see different system characteristics like AMD cpu and Intel, etc. in different places and can not install SP1.

Thanks for reading all this; if there's a character limit it will blow my mind!!! I'm off to check that link
My System SpecsSystem Spec
15 Apr 2014   #5
gregrocker

 

I don't know what you mean exactly by "leasing" software or who said anything about that here. You purchase Win7 retail in a box or with a PC and it then belongs to you for its life or the life of the PC to reinstall as often and in the way you please. OEM's may deny this to try to enforce their bloatware but that 's the reason MS requires them to put the COA sticker with Product Key on the PC.

You said you bought two retail OEM Win7's licenses, correct? Those are locked to the first mobo installed upon, so you'd have to have never installed one of them to use its Key to activate this install.

You said you used another PC's Reinstallation DVD to install Win7 on the Lenovo. What you haven't made clear is how you activated it. This disk should not activate on another PC because a branded reinstallation DVD contains factory SLP activation which works only on the PC it is intended for. Check now at Computer>Properties to see the activation status.

If you don't have SP1 then you've not got Win7 yet. I don't know why you can't install it from Windows Update unless you have not run them all yet. The first thing you should do after install is to enable Automatically deliver drivers via Windows Update (Step 3) then run all of your Important and Optional Windows Updates, with reboots, until there are no more to get your drivers and patches. Only import drivers from Lenovo that are still missing.

If you have a way to activate Win7 then I would start over as I said before with the official installer with SP1 for your licensed version provided in Clean Reinstall - Factory OEM Windows 7, then follow those steps so that you get a perfect install.
My System SpecsSystem Spec
16 Apr 2014   #6
NickyCroc

Windows 7 Ultimate x64 SP1
 
 

just lost 2 replies due to entering in 'quick' then clicking on 'post reply'
My System SpecsSystem Spec
16 Apr 2014   #7
NickyCroc

Windows 7 Ultimate x64 SP1
 
 
I want to make your post SOLVED

Quote   Quote: Originally Posted by gregrocker View Post
I don't know what you mean exactly by "leasing" software or who said anything about that here. You purchase Win7 retail in a box or with a PC and it then belongs to you for its life or the life of the PC to reinstall as often and in the way you please. OEM's may deny this to try to enforce their bloatware but that 's the reason MS requires them to put the COA sticker with Product Key on the PC.

You said you bought two retail OEM Win7's licenses, correct? Those are locked to the first mobo installed upon, so you'd have to have never installed one of them to use its Key to activate this install.

You said you used another PC's Reinstallation DVD to install Win7 on the Lenovo. What you haven't made clear is how you activated it. This disk should not activate on another PC because a branded reinstallation DVD contains factory SLP activation which works only on the PC it is intended for. Check now at Computer>Properties to see the activation status.

If you don't have SP1 then you've not got Win7 yet. I don't know why you can't install it from Windows Update unless you have not run them all yet. The first thing you should do after install is to enable Automatically deliver drivers via Windows Update (Step 3) then run all of your Important and Optional Windows Updates, with reboots, until there are no more to get your drivers and patches. Only import drivers from Lenovo that are still missing.

If you have a way to activate Win7 then I would start over as I said before with the official installer with SP1 for your licensed version provided in Clean Reinstall - Factory OEM Windows 7, then follow those steps so that you get a perfect install.
I can't believe how much typing I've lost but now I want to mark this as solved by you.
My System SpecsSystem Spec
16 Apr 2014   #8
gregrocker

 

And what was the exact solution?
My System SpecsSystem Spec
22 Apr 2014   #9
NickyCroc

Windows 7 Ultimate x64 SP1
 
 
What was the 'exact' solution?

Well, there were several that you provided, namely the links to your site. For those I am happy.
As far as the mobo comment, I am fully aware that you've answered your own question as to who was talking about leasing vs buying (above) and truth be told, since last writing I bought a USB DVD RW for $45 which now makes my defunct Dell operational again and will most likely re-install this OS back on it and put the 'Retail Box' on here because that transcends hardware, as I'm sure you know. OEM with a pc is tied to the hardware; Retail Box is in no way tied. You think anyone would pay whatever, $400+, for an OS tied to hardware?
But I really didn't want to go there! The simple fact is, you are one of the, if not THE most knowledgeable Windows technicians since:
"Cd Mom the Mother of All Windows Books"by Woody Leonhard (Author), Barry Simon (Author)


and
PC Mom: The Mother of All PC Books by Woody Leonhard and Barry Simon (Oct 1994)



What you suggested, I intentionally did not do, namely during installation enable Windows Update; I also did not load the .NET framework and I don't remember what else because I had no intention of doing any updates, etc. It was only later, much later, that I began to load programs that needed Windows updates (some) to be present.

This machine was to be my 'offline' machine and the desktop the online machine. Lenovo provided drivers for 7; they did not provide the option of purchasing the OS.
BTW, the 7 Update Advisor just told me the Lenovo ACPI-Compliant Virtual Power Controller and WSE 3 runtime are both not compatable with Win 7 but I don't care.

So, much as I hate the thought of it (time-wise), I am going to do exactly what you said:

"If you have a way to activate Win7 then I would start over as I said before with the official installer with SP1 for your licensed version provided in Clean Reinstall - Factory OEM Windows 7, then follow those steps so that you get a perfect install."

and THAT is the solution to my issue and I truly thank you too!

Old Man Pete
My System SpecsSystem Spec
28 Oct 2014   #10
NickyCroc

Windows 7 Ultimate x64 SP1
 
 

So my machine made 2 trips to Lenovo since the end of this thread, one in 8/2014 to their Texas facility and the other in 9/2014 to their North Carolina software SWAT team (yes, that's what they call them). Both times it returned with Windows 8.
Long story short, last week plugged in the external drive with my system re-image and the system repair dvd into the optical drive, did a diskpart> clean all ... followed by a clean re-image of the system disk with the backups I made after first registering Windows. Then found the SP1 in the Windows online center and installed it so now I'm a happy camper with a lean OS and the exact applications I installed a year ago and of course, just did another system image and system repair set of backups so I won't have to go through hoops again should I need to do a refresh.

Who solved the problem? Me? You? I'm pragmatic and have a sense of humor too so perhaps I'll throw in Lenovo's terrible support as a possible solution provider too but I just wanted to formally close what I had opened and in a quick perusal of the entire thread I am mystified as to where my head had gone for all those months ... Nevernever Land!
My System SpecsSystem Spec
Reply

 Old problem (2011) new for me - Win 7 Ult 64bit post-install




Thread Tools






Similar help and support threads
Thread Forum
WHS 2011 install failure remnants
I have been trying to install WHS 2011 on my MSS and have had two failures thus far. Each of those failures left an Icon in the network portion of my Windows Explorer. I can't seem to get rid of them. Any ideas?
Network & Sharing
Cant install 64bit even though my processor is 64bit capable.
Hey, I have searched all over the internet and found no solution to my problem. But considering my situation I am sure there must be a solution so here goes. Short story: My pc says its 64bit capable but it doesn't seem to be able to recognize any 64bit install disks. What should I do? ...
Installation & Setup
Yet Another X-Fi install problem in Windows 7 64bit
Put simply, I have no sound. Here’s my hardware: Intel Core2 duo Asus P5E Motherboard 4GB DDR2 1066 RAM Gigabyte HD 6950 Video Card Sound Blaster X-Fi Titanium Fatal1ty Champion Series PCIe 1TB Samsung SATA2 HDD
Sound & Audio
WLE 2011 won't Install
I've tried restarting, nothing seems to work
Browsers & Mail
Installer problem - Cannot even install Mirrors Edge (Windows 7 64bit)
Hi, Recently got mirrors edge and when I load the game and click install - nothing happens at all! Tried using other compatibility such as XP/vista to no avail. Searching this and various other forums provided no answers. All my specs are listed below. Any help would be greatly...
Gaming
Sound problem post install
So I love Windows 7 Ultimate but after installing it my sound sucks. Listening to music at any volume sounds like the speakers are blown and **** is rattling around in my on board speakers, kind of a fuzzy sound. I know the speakers aren't blown because up until a few days ago I had zero music...
Sound & Audio


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 17:54.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App