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Windows 7: changing OS from 32 bit to 64 bit.

02 May 2014   #311
phant0m2012

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

start up/ shut down now works good mate... think i prob. messed up that whole procedure by not formatting the usb stick ? i can get what i need back from the toshiba site now,,, but the only question mark now at the moment is why didnt the discs burn ? maybe i need other drivers , or something to make it work again ?


My System SpecsSystem Spec
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02 May 2014   #312
phant0m2012

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

just tried downloading some of the toshiba stuff back onto my comp. and on downloading they seem to be failing (chrome) ?
My System SpecsSystem Spec
02 May 2014   #313
gregrocker

 

Only download the 1-2 programs you know you need or it defeats the purpose of a reinstall since those are almost always duplicative programs that interfere with better versions built into Win7. I think it's the fingerprint reader and face scanner software, correct?

Try Internet Explorer.

I'd uninstall Chrome deleting all settings so you can start fresh, then Reinstall, watch your downloads like a hawk to not allow anything to sneak into Add-Ons except Flash and maybe a reader.

Try burning the ISO using Windows Tool to DVD using new DVD"s when you get one. Do other DVD's play okay in there? It should open WIndows Media player to play them, so uncheck all the boxes offered to set that up without spying.
My System SpecsSystem Spec
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02 May 2014   #314
phant0m2012

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

i have downloaded the chip set, fingerprint software and face recognition,,, and i found that when fingerprint utility wanted to restart after set up, it wouldnt shut down ??? i had to power off ???
My System SpecsSystem Spec
02 May 2014   #315
gregrocker

 

So it was the Vista fingerprint software that was causing the shutdown problem? I would uninstall it and use a password instead unless you can find Windows 7 software for it.

If you want to try reinstalling it then rightclick on the extracted .exe file to Check Compatibility and install it in the recommended Compatibility Mode

I would not install any of the Toshiba bloatware or the chipset because you had great performance when I connected using only the drivers Win7 wants. Are there any missing in Device Manager now?
My System SpecsSystem Spec
02 May 2014   #316
phant0m2012

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

just the same as before....in other devices..multimedia controller and other devices ?
My System SpecsSystem Spec
02 May 2014   #317
gregrocker

 

Uninstall the fingerprint software in Control Panel>Programs and features. See if it will shut down. If not then uninstall the other Toshiba crapware.

If that fails see if you can System Restore to a before you installed these, but not before I connected today to activate your Win7.

We traced those missing Device drivers before. One was the card reader from the Downloads webpage. I think the other one was from the chipset, but if that doesn't provide its driver then trace the missing device's Hardware Identification
My System SpecsSystem Spec
02 May 2014   #318
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Great job Greg.

@phant0m2012 please honor Greg's suggestion and keep Toshiba junk off your computer.
My System SpecsSystem Spec
03 May 2014   #319
phant0m2012

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

ok.... uninstalled fingerprint software. when prompted i clicked restart.... wouldnt shut down ? powered off. powered on. then uninstalled face recognition... clicked restart... wouldnt shut down ? had to power off manually again !
My System SpecsSystem Spec
03 May 2014   #320
phant0m2012

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

the action centre on my laptop sent a message that i need to Download and install the driver for your power management system ?
My System SpecsSystem Spec
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 changing OS from 32 bit to 64 bit.




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