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Windows 7: changing OS from 32 bit to 64 bit.

03 May 2014   #321
phant0m2012

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

i have uninstalled the toshiba stuff . but we are back to the original problem once again now. it is not shutting down ? i have to power off manually still ..


My System SpecsSystem Spec
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03 May 2014   #322
phant0m2012

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

just being experimenting . typed msconfig. start up items. pressed services and clicked hide all microsoft services. then shut down .... and it did !!! tried it again and clicked restart ... and it did !!!
My System SpecsSystem Spec
03 May 2014   #323
gregrocker

 

What is checked in the msconfig>Startup and >Services tabs after hiding MS services? That's what matters. Did you uncheck anything, causing it to shut down correctly?

Please take a screenshot of each of those tabs after Hiding all MS Services. Make sure we can see every item.
My System SpecsSystem Spec
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03 May 2014   #324
phant0m2012

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

changing OS from 32 bit to 64 bit.-capture.png


My System SpecsSystem Spec
03 May 2014   #325
gregrocker

 

Since you have Chrome you're stuck with the Google spyware in there, but I'd still uncheck anything except AV.

What about the Startup tab? Is any Toshiba in there? Uncheck all but your AV.
My System SpecsSystem Spec
03 May 2014   #326
phant0m2012

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

OK...WILL give it a go....cheers
My System SpecsSystem Spec
03 May 2014   #327
phant0m2012

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

just tried it. it did NOT restart ! in services i uncheck all except AV. IN Start up only 3 are there. no av in the list . only realtek HD, something from microsoft and dell system ?? dont know how or why the dell system thing is there ? anyway , unchecked the 3. restart but wouldnt restart....
My System SpecsSystem Spec
03 May 2014   #328
gregrocker

 

Is all of the Toshiba crap uninstalled in Control Panel>Programs and Features?

System Restore to before you installed the Toshiba bloatware that caused the problem.
My System SpecsSystem Spec
03 May 2014   #329
phant0m2012

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

there is no dell in the uninstall programs. dont know where it came from... think it may have been yesterday when i was directed to the dell site for something while following instructions on this. but no dell stuff in the list ??
My System SpecsSystem Spec
03 May 2014   #330
gregrocker

 

Let 's see a screenshot of your System Restore points. Tick the box to show them all.
My System SpecsSystem Spec
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 changing OS from 32 bit to 64 bit.




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