changing OS from 32 bit to 64 bit.

The one on May 2nd.

ok did all that . restored to that date. wouldnt shut down so i powered off. restarted manually, then tried to shut down on command . i wouldnt !

phant0m2012 said:

the action centre on my laptop sent a message that i need to Download and install the driver for your power management system ?

Did you install your chipset?

What drivers are still missing in Device Manager? Post a screenshot.

Then post back the missing driver Hardware Identification

no i hadnt installed the intel chip set utility.... i have now...

Any drivers still missing in Device Manager? Will it shut down?

just the same two again... multimedia controller and unknown device ...

still not shutting down ....

this dell stuff should not be here though. its only appeared since ive been trying to sort problems out on this forum... it might have appeared while i was following links to get a burner to burn an iso.. which all failed ... its not showing in programs. but i disable it in task manager. dont know how to wipe it off my system though...

What Dell stuff? Be specific.

I also asked you to Hardware Identification your missing drivers so we can see if they're important. I think one is card reader.